Announcement

Collapse
No announcement yet.

Duncan order issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Duncan order issue

    Hi all,


    I hope you can shed some light on an issue I’m having. I just ordered a retribution 7 string set today and I’m almost positive I ordered the passive mount. So I went to check the emailed receipt to verify. There is nothing on the emailed receipt from duncan showing that I ordered passive mount—not even a sku.

    I responded to the email with my reciept but wasn’t sure if I should contact anyone else. Thanks!


    Sent from my iPhone using Tapatalk

  • #2
    They are normally passive mount unless the invoice says 'Retribution Active Mount'.
    Dave, Ambassador/Writer/Artist for Seymour Duncan

    Comment

    Working...
    X