I got my second hyper switch in from Sweetwater today and it has an issue with the screw not fitting in the threads also. At least on this switch one of the screws will screw in but not the other side. The first switch I got neither of them would screw in. I really do want to try this switch do I'm going to get another one but I asked for someone at Sweetwater to open the switch up and Make sure both of the screws screw in all the way. It seems like that least some of these were rushed when milling the threading or something. Definitely not typical SD quality.
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Apparently the hyper switch is having some problems with the threading
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Have you contacted SD directly? They would probably want to know this kind of stuff is happening.Administrator of the SDUGF
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Originally posted by Mincer View PostHave you contacted SD directly? They would probably want to know this kind of stuff is happening.It's funny how some stories became historic,
especially when the authors clearly wrote them to be metaphoric,
But people will believe anything when it's written in stone or ancient scroll...-Fat Mike
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Administrator of the SDUGF
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Originally posted by Mikelamury View PostNo I haven't. Who would I contact? If you can provide an email address I would not mind letting them know.
For future reference,
They have contact info on their website, like most businesses. That's where most people go when looking for contact info for a business. You either check the "yellow pages" online by Googling the business's name or you go to the website of said business and find "Contact Us". I thought everyone knew that
They also have multiple social media accounts that you could contact and either tell them or get direct contact info for support.JC
-2023 Indio 66SB DLX Plus - Goldtop w/ P90s
-2020 Indio 66 DLX Plus - Goldtop w/ Seth Lover neck & '59 Model bridge w/ Faber hardware(#1 guitar)
-2021 Indio 66 DLX Plus - Iced Tea Burst
-2023 Indio Boardwalk (335-style)
-2022 Indio Retro DLX Plus(T-style) - w/ Fender AVRI 62 Custom neck & 52 bridge pickups.
-2020 Stage Right 1x12" 15w tube combo(Laney Cub 12R)
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Originally posted by Wound_Up View Post
For future reference,
They have contact info on their website, like most businesses. That's where most people go when looking for contact info for a business. You either check the "yellow pages" online by Googling the business's name or you go to the website of said business and find "Contact Us". I thought everyone knew that
They also have multiple social media accounts that you could contact and either tell them or get direct contact info for support.It's funny how some stories became historic,
especially when the authors clearly wrote them to be metaphoric,
But people will believe anything when it's written in stone or ancient scroll...-Fat Mike
- Likes 1
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Originally posted by Mikelamury View Post
I get they have social media accounts and a contact us, I just didn't know if reporting this through there would make it to where it needed to go as a lot of companies have different people working on social media than in management or customer service. I did send an email advising them of the situation and letting them know where I purchased it at.Administrator of the SDUGF
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So I sent SD an email the other day letting them know about the problems I had with the threadings on the hyper switches and I got an email back today telling me that I should try installing the screws without a pickguard and should have no problems with the self tapping screws. Like I didn't try that. I explain to them in the first email that the first switch I got neither of the screws would fit into the threading on the switch. I also explained to them in the first email that the second switch I got had a problem with only one of the threadings on the switch not accepting the switch screw. I tried to tell them something was wrong and got a response that I must be doing something wrong. Cool keep selling switches with threading that doesn't work.It's funny how some stories became historic,
especially when the authors clearly wrote them to be metaphoric,
But people will believe anything when it's written in stone or ancient scroll...-Fat Mike
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Originally posted by Mikelamury View Post
I get they have social media accounts and a contact us, I just didn't know if reporting this through there would make it to where it needed to go as a lot of companies have different people working on social media than in management or customer service. I did send an email advising them of the situation and letting them know where I purchased it at.
My fault. I misunderstood. Sorry!
And that's messed up that they would respond that way. You'd think theyd be willing to communicate about the issue you're having or they'd at least realize it isn't the same as what everyone else is apparently reporting.Last edited by Wound_Up; 05-22-2023, 11:12 AM.JC
-2023 Indio 66SB DLX Plus - Goldtop w/ P90s
-2020 Indio 66 DLX Plus - Goldtop w/ Seth Lover neck & '59 Model bridge w/ Faber hardware(#1 guitar)
-2021 Indio 66 DLX Plus - Iced Tea Burst
-2023 Indio Boardwalk (335-style)
-2022 Indio Retro DLX Plus(T-style) - w/ Fender AVRI 62 Custom neck & 52 bridge pickups.
-2020 Stage Right 1x12" 15w tube combo(Laney Cub 12R)
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Originally posted by Mikelamury View PostSo I sent SD an email the other day letting them know about the problems I had with the threadings on the hyper switches and I got an email back today telling me that I should try installing the screws without a pickguard and should have no problems with the self tapping screws. Like I didn't try that. I explain to them in the first email that the first switch I got neither of the screws would fit into the threading on the switch. I also explained to them in the first email that the second switch I got had a problem with only one of the threadings on the switch not accepting the switch screw. I tried to tell them something was wrong and got a response that I must be doing something wrong. Cool keep selling switches with threading that doesn't work.Administrator of the SDUGF
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Originally posted by Wound_Up View Post
My fault. I misunderstood. Sorry!
And that's messed up that they would respond that way. You'd think theyd be willing to communicate about the issue you're having or they'd at least realize it isn't the same as what everyone else is apparently reporting.It's funny how some stories became historic,
especially when the authors clearly wrote them to be metaphoric,
But people will believe anything when it's written in stone or ancient scroll...-Fat Mike
- Likes 1
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I got my third hyper switch in yesterday from Sweetwater and I had asked them to make sure both screws would screw in all the way and thankfully they are both alright this time. I hope it's not a large number of switches that have the threading problem. Maybe I just got unlucky...It's funny how some stories became historic,
especially when the authors clearly wrote them to be metaphoric,
But people will believe anything when it's written in stone or ancient scroll...-Fat Mike
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Originally posted by Mikelamury View PostI got my third hyper switch in yesterday from Sweetwater and I had asked them to make sure both screws would screw in all the way and thankfully they are both alright this time. I hope it's not a large number of switches that have the threading problem. Maybe I just got unlucky...Administrator of the SDUGF
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I hope to have it installed this weekend, I've got to route the strat it's going into a little bitIt's funny how some stories became historic,
especially when the authors clearly wrote them to be metaphoric,
But people will believe anything when it's written in stone or ancient scroll...-Fat Mike
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