Guitar Center: Service hacks must be killed

[dave74]

Re: Guitar Center: Service hacks must be killed

Most decent techs would rather work out of home and get paid at least double/hr the GC wage,,,,and for much less of a hassled environment.

[AniML]

Re: Guitar Center: Service hacks must be killed

The last time I spent $$$ in a GC was 1998.

That's 20 years ago.

Good their techs suck.. I walked in about a month ago. There is a beautiful 2018 LP std on clearance for $2199. Great price, right? Well I checked it out and it was great, except for what appeared to be some ink on the neck. Apparently after the guitar was in the store for months, the "techs" (NOT luthiers) still could not get the ink off without risking the finish. After I confirmed for myself that I could, I cut a deal out the door for $1930 + tax.. less than the pretax clearance price and less than typical used street price.

Oh and took me about 10 mins to get the ink off

Thank you GC

[Mr. B]

Re: Guitar Center: Service hacks must be killed

Just wanted to point out that Seymour Duncan himself also removes pickup rings with an electric screwdriver. Just watch the video of him exchanging pickups. Just don't use the electric screwdriver to put the screws back in.

[NegativeEase]

Re: Guitar Center: Service hacks must be killed

This thread.... wow.

[Chistopher]

Re: Guitar Center: Service hacks must be killed

My Guitar Center used to have a phenomenal tech, one that would even work on pedals for a pretty reasonable price. I thought he quit to either start his own business or find a place with a better reputation. Nope, turns out he got fired.

God bless Guitar Center.

[JB_From_Hell]

Re: Guitar Center: Service hacks must be killed

My Guitar Center used to have a phenomenal tech, one that would even work on pedals for a pretty reasonable price. I thought he quit to either start his own business or find a place with a better reputation. Nope, turns out he got fired.

God bless Guitar Center.

I've seen a ton of people who customers loved get fired. Same reason most band members get canned. They're *******s.

[Open lane]

Re: Guitar Center: Service hacks must be killed

3 of 3 previous guitar purchases from guitarcenter.com were wrong for me. I had it, so i sent them a complaint. They actually did make the latest situation right, to some degree, after complaining, so that tells me corporate may be trying. Really, though, they need to educate their employees on what they’re listing online and working with. 2 of the 3 issues could have been solved if they just did a simple google search. They always seem to manage to screw up in someway. Unless i see the deal of the century (which will likely turn out to be listed wrong) i’m pretty much done w/ them.

[ehdwuld]

Re: Guitar Center: Service hacks must be killed

The GC tech could well have been the customer
And he didn't want to tell you it was his work
So he put it off on GC

[NegativeEase]

Re: Guitar Center: Service hacks must be killed

It's an entry level Guitar Tech gig, and ALL of you sucked at being a luthier at some point in your life, and these people are fallible humans working for a pressure cooker corporate machine for **** pay.

So let's not get too outraged -yeah people made mistakes, I got screwed there once, they made it right and learned.

Does Guitar Center mostly suck? Yes. Did guitar Center kill the local stores you loved? Yes . Will Guitar Center die soon? Most Likely.

[ICTGoober]

Re: Guitar Center: Service hacks must be killed

The GC tech could well have been the customer
And he didn't want to tell you it was his work
So he put it off on GC

I know the clown's face.... It wasn't him. Also - he is supremely confident in his abilities - to the point of swagger. If it was in my power, I'd have his hands cut off so he couldn't mess up any more guitars.

[RorySquier]

Re: Guitar Center: Service hacks must be killed

I know the clown's face.... It wasn't him. Also - he is supremely confident in his abilities - to the point of swagger. If it was in my power, I'd have his hands cut off so he couldn't mess up any more guitars.

If you do that then...





;>)/

[NegativeEase]

Re: Guitar Center: Service hacks must be killed

I know the clown's face.... It wasn't him. Also - he is supremely confident in his abilities - to the point of swagger. If it was in my power, I'd have his hands cut off so he couldn't mess up any more guitars.

Haha. That Guitar Center Swagger....

[Cobra1957]

Re: Guitar Center: Service hacks must be killed

Rough crowd...

[JB_From_Hell]

Re: Guitar Center: Service hacks must be killed

It's an entry level Guitar Tech gig, and ALL of you sucked at being a luthier at some point in your life, and these people are fallible humans working for a pressure cooker corporate machine for **** pay.

^ word

I manage an auto parts store. A couple times a year, a customer will ask the newest guy on my staff to show him all of our carburetor floats. The customer then gets angry at the 19 year old for not knowing something about an item that was obsolete 10 years before the employee was born. Not to mention, he grew up driving a late 90's Civic or Camry, a car that was so bulletproof, he's never had to rebuild anything.

No, I'm not saying crappy work is acceptable, but that managing expectations is important.

[akio]

Re: Guitar Center: Service hacks must be killed

Mistakes are one thing, incompetence is quite another. Heart surgeons make mistakes on occasion, but stay employed. Incompetent ones get sued into oblivion, and deservedly so. Also, just because a job is entry level doesn't mean you get license to suck at it.