Two Amps Died the Same Way — HELP!!

Punkrot

New member
Two Amps Died the Same Way — HELP!!

Hello Everyone,

I have a rather mysterious problem, and I'm hoping some of the good folks on here — especially those of you who are versed in amp repair and/or electrical systems — can help me out.

As the title says, I have two amps that stopped working in exactly the same way, and I have no idea why.

The Amps
Amp #1: Ampeg 1969 55W Jupiter B-42X (tube rectified)
Amp #2: Engl Fireball 100 (diode rectified)

The Problem
The problem started as a periodic volume fluctuation (like someone slowly turning the volume down and then back up again). This became more frequent, and then eventually the amp stopped making sound altogether — as in, one day I turned it on and no sound came out.

This problem first occurred with the Ampeg. I figured the power tubes were going bad, and I've been wanting to make the jump from distortion pedal to tube distortion, so I sprung for the Engl (bought it used off eBay). I put new power tubes in it myself.

Everything was fine for about 9 months or so, but then the Engl started doing the volume fluctuation thing exactly the same way. Recently, I turned it on and it took a really long time to start making sound — but it did start working normally after awhile. A week went by during which I didn't get to play, and when I finally fired up the amp it didn't make any sound, even after waiting for more than 10 minutes for it to warm up.

I emailed Engl Tech Support, and they had me check to see if the first three (out of four total) preamp tubes were heating up. They weren't. Engl's best guess is that "the rectifier diodes may have been damaged," and that the amp will work once they're replaced. They're probably right, and I fully intend to bring the amp to a tech for repairs.

However, what I want to know is why this problem happened to two different amps so I can stop it from happening again.

Also, and here's one of the truly mind-bending parts of the mystery — I decided to plug in the Ampeg to see if its preamp tubes were cold too. Not only were they warm and working, so was the amp. The Ampeg, after sitting on a shelf for 10 months, magically fixed itself. (WTF?!)

If any of you shredders can give me a lead, I'm all ears.

Additional Information (which may or may not be relevant)
1. I played both amps at very low volumes since I'm in an apartment (working to get my chops up before starting a band).
2. I'm in Japan where it often gets humid as all hell, and both amps failed during the soggy months.
3. I always let both amps sit on standby for a minute or so after powering up, and before powering down.
4. I ran both amps off a surge protector plugged into a 1000W step-up transformer. (Both amps are configured for 120V US power, but Japanese sockets provide 100V.)
5. Because Japanese sockets are two prong, I used a "cheater plug" with a protruding ground wire, and hooked the ground wire to the screw inside the socket panel.
6. I kept both amps plugged in, even when not in use.
7. Multimeter test of the socket:
Line to Neutral = 119V
Line to Ground = 59V (I believe half voltage readings from line to ground are normal in Japan, but I'm not clear as to why — something about phase?)
Neutral to Ground = 33V (I think this is due to the diodes in the surge protector, but…?)
8. Multimeter test of the step-up transformer:
Line to Neutral = 119V
Line to Ground = 76V (???)
Neutral to Ground = 9V (???)
9. Multimeter test of wall socket (cheater plug with ground wire hooked to panel screw):
Line to Neutral = 102V
Line to Ground = 67V (???)
Neutral to Ground = 1V (???)
10. The surge protector also supplies a solid state analog stereo, and my rig's tuner pedal (also both requiring US voltage).
11. A few other notes about the Engl's current status — power tubes light up and get hot, power tube monitor lights read normal, fourth preamp tube (the PI) gets hot, first three preamp tubes stone cold, no sound at all from the speakers except for a faint hiss when cranked, plugging into the FX return makes no difference, changing channels makes no difference.
12. Both amps are now sitting unplugged in hopes that the Engl just might magically fix itself too (not holding my breath…)

Sorry for the mile-long post. And thanks in advance for any help!
 
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Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

The volume fluctuation thing is, in my experience a sure fire first sign that power tubes need to be replaced.
Also, just because tubes are glowing and get hot does not mean that they are in good working, functional order...it merely means that the tube’s heater is working.
Although 9 months seems like a short lifespan for tubes, it’s not uncommon for failure to happen in that timeframe. Most tube suppliers only warranty tubes for 90 days.
I’ve never owned a tube rectified amp so I can’t really speculate as to how that may/may not have contributed to the problem. But I would suggest a full power/rectifier retube with biasing (if these particular amps are not self biasing).
As far as the humidity issue, I would imagine that, that could contribute to the issue also. I try my best to keep my guitars/amps in as much of a controlled temperature environmental possible.
I have central air in my house and keep a dehumidifier in my finished basement (where my music gear is).
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

I'm pretty sure there is something wrong with the electricity provided for the amp, but I'm not learned enough to tell you what...

Since the heaters are not working, it's very likely the rectifier diodes gone in Engl as your tech said. Ampeg being tube rectified probably "fixed itself" because tubes are wonky that way. They often don't just die, but start to act weirdly. I've had preamp tubes going on/off when pushed too far.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

The volume fluctuation thing is, in my experience a sure fire first sign that power tubes need to be replaced.
Also, just because tubes are glowing and get hot does not mean that they are in good working, functional order...it merely means that the tube’s heater is working.
Although 9 months seems like a short lifespan for tubes, it’s not uncommon for failure to happen in that timeframe. Most tube suppliers only warranty tubes for 90 days.
I’ve never owned a tube rectified amp so I can’t really speculate as to how that may/may not have contributed to the problem. But I would suggest a full power/rectifier retube with biasing (if these particular amps are not self biasing).
As far as the humidity issue, I would imagine that, that could contribute to the issue also. I try my best to keep my guitars/amps in as much of a controlled temperature environmental possible.
I have central air in my house and keep a dehumidifier in my finished basement (where my music gear is).

I hear you, and under normal circumstances would be inclined to agree, but the fact that both amps died in exactly the same way makes me suspicious. And again — the Ampeg started working again after some time (which is super weird). Additionally, the Engl has a power tube monitor with lights that indicate power tube failure, and none of them tripped.

I think the Engl tech probably nailed it with the rectifier diode analysis. I'm just wondering what would have caused it to occur, since a similar failure happened with both amps. Whatever it is, it's something which wore at least one component in the amp down over time, and I'm afraid that getting it fixed at this point will just buy time before it happens again — and may wear out other parts of the amp in the process.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

I'm pretty sure there is something wrong with the electricity provided for the amp, but I'm not learned enough to tell you what...

Since the heaters are not working, it's very likely the rectifier diodes gone in Engl as your tech said. Ampeg being tube rectified probably "fixed itself" because tubes are wonky that way. They often don't just die, but start to act weirdly. I've had preamp tubes going on/off when pushed too far.

I'm highly suspicious of the electricity supply as well, but like you I lack the technical knowledge to confirm.

My instinct also tells me that the Ampeg bounced back because of the tube rectifier. Of course, I suppose it's possible that the Engl will too, but I kinda doubt it.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

For tubes like the 12AX7 the heaters are usually run in parallel in guitar amps at 6.3 volts AC. So, they are usually all be fed directly off a 6.3v winding of the power transformer. Regarding the Engl, if capable of safely doing so, I'd check heater voltages for the tubes that aren't lighting up (pin 9 and pin 4/5). Also, if the preamp tubes have spiral filaments, it can be really difficult to see if they are lit. It's possible that the ENGL runs the heaters with DC instead of AC. That would mean more components and more of a chance of something else going bad. But, if they do things the easy and more common way, it's a bit curious that you have heaters lit on the PI and power tubes but not on the preamps. Then again, I'm not a tech. I know just enough to not kill myself.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

I hear you, and under normal circumstances would be inclined to agree, but the fact that both amps died in exactly the same way makes me suspicious. And again — the Ampeg started working again after some time (which is super weird). Additionally, the Engl has a power tube monitor with lights that indicate power tube failure, and none of them tripped.

I think the Engl tech probably nailed it with the rectifier diode analysis. I'm just wondering what would have caused it to occur, since a similar failure happened with both amps. Whatever it is, it's something which wore at least one component in the amp down over time, and I'm afraid that getting it fixed at this point will just buy time before it happens again — and may wear out other parts of the amp in the process.

Definitely some strange mojo going on
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

For tubes like the 12AX7 the heaters are usually run in parallel in guitar amps at 6.3 volts AC. So, they are usually all be fed directly off a 6.3v winding of the power transformer. Regarding the Engl, if capable of safely doing so, I'd check heater voltages for the tubes that aren't lighting up (pin 9 and pin 4/5). Also, if the preamp tubes have spiral filaments, it can be really difficult to see if they are lit. It's possible that the ENGL runs the heaters with DC instead of AC. That would mean more components and more of a chance of something else going bad. But, if they do things the easy and more common way, it's a bit curious that you have heaters lit on the PI and power tubes but not on the preamps. Then again, I'm not a tech. I know just enough to not kill myself.

The Engl's heater circuit is DC. I let the amp warm up for a good breadth of time, and then manually touched the tubes to feel for warmth. The first three preamp tubes were definitely cold during that test.

And yeah, I likewise know just enough not to kill myself (or at least, I hope so, LOL). That's why I'm asking the Tone Gods up in here instead of poking around to my peril at **** I nominally understand.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

Definitely some strange mojo going on

For realzies.

I'm getting the unsettling feeling that replacing my amp's transformer with Engl's Japan-compliant version might be in my near future. But of course, I'd rather not bite that bullet if it's not the source of the problem.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

Also, just a quick word to say how much I appreciate all you badasses who are willing to help out fellow musicians with crap like this. I'm seriously at my wits end with this one.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

The Engl's heater circuit is DC. I let the amp warm up for a good breadth of time, and then manually touched the tubes to feel for warmth. The first three preamp tubes were definitely cold during that test.

And yeah, I likewise know just enough not to kill myself (or at least, I hope so, LOL). That's why I'm asking the Tone Gods up in here instead of poking around to my peril at **** I nominally understand.

Just took a quick look at a Fireball 60 schematic (I know you have a 100). Not great at schematics but looks like the PI and power tube heaters are AC and the preamp tubes are DC. That would explain things. I know where I would look but again, not a tech and don't want to give uninformed/bad/dangerous "advice".
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

Just took a quick look at a Fireball 60 schematic (I know you have a 100). Not great at schematics but looks like the PI and power tube heaters are AC and the preamp tubes are DC. That would explain things. I know where I would look but again, not a tech and don't want to give uninformed/bad/dangerous "advice".

Sorry for stating the "obvious", but wouldn't that simply confirm bad rectifier diodes? What it does is to turn AC from wall to DC after all...
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

Sorry for stating the "obvious", but wouldn't that simply confirm bad rectifier diodes? What it does is to turn AC from wall to DC after all...

I don't know if it would confirm it but that sure seems like a logical place to start. There are some filter caps there as well.

For my part, I don't know the amp and originally assumed that the filaments were supplied by ac (the power tubes and PI appear to be). Again, I'm not suggesting for the OP to try and deal with it himself.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

I don't know if it would confirm it but that sure seems like a logical place to start. There are some filter caps there as well.

For my part, I don't know the amp and originally assumed that the filaments were supplied by ac (the power tubes and PI appear to be). Again, I'm not suggesting for the OP to try and deal with it himself.

When describing the problem via email to the Engl tech, the first thing he said was "Please check if the preamp tubes V1, V2 and V3 are heating up. Possibly there is a problem with the dc heater circuit."

Here's the Fireball 100 schematics.

View attachment 90946

View attachment 90947
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

When describing the problem via email to the Engl tech, the first thing he said was "Please check if the preamp tubes V1, V2 and V3 are heating up. Possibly there is a problem with the dc heater circuit."

Here's the Fireball 100 schematics.

View attachment 90946

View attachment 90947

Invalid Attachment specified. If you followed a valid link, please notify the administrator

Not working.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

It sure seems like the rectifying diodes on heater supply for those three valves, are shot [preamp tubes V1, V2 and V3]. There's nothing much else there to go wrong.
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

It sure seems like the rectifying diodes on heater supply for those three valves, are shot [preamp tubes V1, V2 and V3]. There's nothing much else there to go wrong.

Thanks for the confirmation! Any idea as to what might have killed them?
 
Re: Two Amps Died the Same Way — HELP!!

Re: Two Amps Died the Same Way — HELP!!

Thanks for the confirmation! Any idea as to what might have killed them?

Not knowing whether they are seperate diodes or a diode block I can't be sure but probably just component failure.
I've got a mate who has a small battery/AC portable amp. It has a power regulator /charging section. That section has a diode block on it for the AC to DC. It failed twice over the space of a couple of years. I ended up putting a higher ampage type in which appears to have stopped it breaking down.
It's something I've come across often, doing electronic repairs. Components [ especilly in power supply sections ] being under rated for their handling capacity.

Are you handy with a soldering iron? That should be a fairly easy fix.
 
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