wet Duncan 78 model

[kelso]

I recently received a 78 and the pickup ribbon is still wet with black ink.
I don't want black ink on my guitar, as it is difficult to wash off my hands.
Should I send it back?

[AlexR]

Re: wet Duncan 78 model

There's some other issue there. The black tape is made well before the pickup is assembled. Where was it bought from??

[uOpt]

Re: wet Duncan 78 model

Pic?

[kelso]

Re: wet Duncan 78 model

ordered it direct from the Custom Shop

[Agileguy_101]

Re: wet Duncan 78 model

Wipe it off with a napkin?

[uOpt]

Re: wet Duncan 78 model

Looks like the tape was oozing?

[chadd]

Re: wet Duncan 78 model

Wax melting?

[darthphineas]

Re: wet Duncan 78 model

do you have any coil tape around? if so, just replace it. or at least pull that tape off to see if there's something else at play. or call Seymour Duncan, since 99.9% of the people here are just end users like you.

better yet, I'll do you one better. if you think you just can't live with it, send it on over here. I won't even charge you for taking it off your hands. there...problem solved. that's how I roll...always thinking of the other guy.

[kelso]

Re: wet Duncan 78 model

I called Seymour Duncan and Scott Miller is replacing it for me.
He said "that's weird!" and has never seen anything like that before.

I'm very happy with their customer service! Thanks Scott!

[darthphineas]

Re: wet Duncan 78 model

I called Seymour Duncan and Scott Miller is replacing it for me.
He said "that's weird!" and has never seen anything like that before.

I'm very happy with their customer service! Thanks Scott!

Scott Miller is one of the good guys, to be certain.