Lewguitar. I wanted to buy some bass pickups, thought I'd go through a forum bro rather than a mainstream site. But every time I messaged him it took him multiple days, sometimes even a week to respond, often vaguely. I did not detect a hint of sincerity in any of our dealings; it was more like I was a nuisance to him rather than a customer for his business. Here's a timeline of what should have been a legitimate business deal - pay close attention to the dates!
Middle of September - inquire about bass pickups and prices. Many days go by.
Sep 29 - Lew gives me the prices after a few weeks' wait. I send money via Paypal. More days go by, and I learn that Lew doesn't have the pickups in stock, something that would've been nice to know prior to paying him.
Oct 29 - Lew informs me that I need to send more money - odd, because he first said they were 1/3 off and then gave me the actual prices, so I needed to send him the extra 1/3 of the money. But a respectable businessman would quickly ask his client to send more money - maybe a few days later, not a MONTH later.
Nov 22 - Lew "ships the pickups" to me, though when I receive the package its postmarked for Nov 27. A week between "shipping" and actual shipping.
Nov 29 - receive the pickups, though one was the wrong model. He tells me he'll ship the correct model right out.
Dec 6 - Lew tells me he's waiting for me to return my pickup first, even though he said he'd ship mine right out, so I go ahead and ship the pickup to him. Lew doesn't offer to reimburse me for shipping.
Dec 13 - My package is returned to me. Lew's business address on his website is apparently incorrect. Ship the package to him again with the "corrected address", and again Lew does not offer to reimburse me. I tell him I want a refund for the pickup.
Jan 6 - Lew wants me to go through my Paypal records and find the payment so he can refund me. I just need the amount for the one pickup - shouldn't he know his own prices? We'd been corresponding through email, I'd given him this information multiple times, copied and pasted his SDUGF messages with his prices, tried to be as helpful as possible.
Jan 9 - Lew asks me to again go through my Paypal records. I send him the exact same information, my email, the amount he owes me. He finally gives me my refund.
As you can see, this process took just under 3 1/2 months. I know he's a forum favorite and others have ordered from him with no problem, but he consistently treated me as though I was at the bottom rung of his priority list. Worst online business I've ever done.
, I should not say what I want to say. I am sure many are in the same boat. I am sorry this happened to you bro.
