Can bleedthrogh in an A/B/Y pedal be something I'm doing and not the pedal?

[75lespaul]

I recently bought two Startouch A/B/Y pedals. The ones where you plug into the middle jack and the left and right jacks go to two different amps. You can have either amp on or both at once. These pedals had a solid reputation and I was getting tired of the bleed I was getting from my Morley pedals and the tone loss when I hooked up three amps. The bleed being, when I had one amp on and one amp off, the amp that was off was still getting signal. Very slight, but enough to ruin the overall sound. Kinda like having your guitar volume on one or two into a regular amp.

So I sold my Morleys and got these two Startouch pedals at around ninety bucks each. I get them and low and behold--the same thing! These pedals have the reputation of having no bleed at all, so when I emailed them, they wanted me to call and spend some time with them troubleshooting the problem. I've just opened a business, so I've pretty much found out I just don't have the time. Yesterday I tried out literally about nine different amp combinations and all different guitar cables and the same thing happens....some bleed and some popping when changing channels. No tone loss though when I'm using three amps. That's great. I'd like to kill the bleed though.

Before I ship these back for repair, any suggestions? Could it be something I'm doing wrong?

 

[these_go211]

Re: Can bleedthrogh in an A/B/Y pedal be something I'm doing and not the pedal?

sorry i don't have any words of wisdom for you. i bought the same pedal you did but have not experienced your problem. i hope you get time to troubleshoot with them as that sounds like good customer service. good luck man!

 

[J Moose]

Re: Can bleedthrogh in an A/B/Y pedal be something I'm doing and not the pedal?

Sounds like ground bleed of some type...

Sorry. Got no solutions other then trying different cables & whatnot.

Maybe source the power for your amps & pedals to the same outlet/circuit too & see if that helps.

Good luck.

 

[75lespaul]

Re: Can bleedthrogh in an A/B/Y pedal be something I'm doing and not the pedal?

Yeah, Tony at Startouch seemed baffled too. Maybe he just got a bad shipment of parts? He questioned it because it's happening to two units, not one.

 

[Bludave]

Re: Can bleedthrogh in an A/B/Y pedal be something I'm doing and not the pedal?

I've used the Morley for quite some time and I have always had bleed through with them. Its not bad enough to worry about usually so I haven't made the switch yet, but thi intrigues me because I am about ready to order the same pedal you are having problems with and the whole reason I am looking at one of these is to solve the bleed through. Keep us informed and let us know the result of the trouble shooting!

 

[75lespaul]

Re: Can bleedthrogh in an A/B/Y pedal be something I'm doing and not the pedal?

You got it! I'm shipping back to Tony, he's going to look at it.