milkandmeat
New member
I'm returning my amp i ordered from musiciansfriend.com. This is what it says on the site about their refund policy.
45-Day 100% Satisfaction Guarantee
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 45 days from the shipping date. That's the best guarantee in the music industry.
Musician's Friend only accepts returns made within the first 45 days from shipment. Should you find it necessary to return any merchandise, it must be shipped within this 45-day guarantee period. Please follow the return instructions printed on the back of your invoice. All returned items must include a Return Authorization Number, be in the original packaging complete with the warranty card and owner's manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.
Does that mean I can only exchange it for other **** on the site?
45-Day 100% Satisfaction Guarantee
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 45 days from the shipping date. That's the best guarantee in the music industry.
Musician's Friend only accepts returns made within the first 45 days from shipment. Should you find it necessary to return any merchandise, it must be shipped within this 45-day guarantee period. Please follow the return instructions printed on the back of your invoice. All returned items must include a Return Authorization Number, be in the original packaging complete with the warranty card and owner's manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.
Does that mean I can only exchange it for other **** on the site?
