I feel like i'm fighting for this contract - which isn't my intention
 
but as protection to my own reputation i feel compelled to respond
 
1) I provide photo updates of the entire guitar process so the customer knows where i'm at (and a photo cd of the entire process when the guitar is done)
2) I won't build for someone who doesn't know what they want (or can't work it out with me) nor would i build for someone who doesn't need a custom job (many builders are like this)
3) i'd recommend talking to the builder - get a feel for who you are going to be putting your trust in
4) i work in installments - I'd feel uncomfortable about giving 1500 dollars to a guy i never knew (even though i use explicit contracts)
 
Choose carefully, and you'd be very impressed with the quality a small builder can give you
plus you learn a lot about what makes a great guitar
I dont think most builders would try to stear you wrong with materials and hardware - if the guitar is garbage, its their rep on the line
 
Cheers