custom shop guitar issue

Dude, I feel for you.

There's not much you can do about the depression by the cavity cover. The clear coat on the binding can be touched up to look a lot better, though.

I would call that repair shop out on their crap and send them the photo you took beforehand. They bonked it and don't want to deal with fixing it, which is why they're trying to push you off and charge you more for the initial repair (so you won't have them do it).
 
Dude shoulda fixed it himself and kept the savings for beer. It's such a minor chip anyone can fix. Or leave it alone, after two weeks he probably won't care.

Letting other people handle it will surely lead to more troubles, at best hairline scratches. It's unfolding at the moment...


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Dude shoulda fixed it himself and kept the savings for beer. It's such a minor chip anyone can fix. Or leave it alone, after two weeks he probably won't care.

Letting other people handle it will surely lead to more troubles, at best hairline scratches. It's unfolding at the moment...


Gesendet von meinem ASUS_X00RD mit Tapatalk

This is exactly how I feel right now. Like, "Stop screwing with my guitar!" I just found photographic evidence that the small dent was not there before taking it to the luthier in my neighborhood.

The next thing I need to do is get my guitar out of his hands & back home. How do I make him reimburse me for denting my guitar like that?
 
If he hasn't started working on it, retrieve the guitar and move on. Use the extra cash for pedal.

Or start a war and demand compensation, threatening to talk smack about his business among local guitar community, possibly damaging his reputation. You have photographic proof after all.


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That was definitely one of the big attractions to getting a custom guitar with spalted maple; it's like a fingerprint of a unique instrument.

This is the photo he sent me last night. The dent is really close to the problem area I originally had.

Nice guitar. It's a bummer that a custom guitar has flaws already. That new dent looks to me in that picture perfectly round like it was dropped on something like screw or something else.
 
If it has two dings without ever making it to a rehearsal or gig, it's going to be beat to hell a year from now. I'd definitely call the local shop on the BS, they should be fixing their ding for free. The reality is that it's never going to be pristine and you'll always see some amount of imperfection on it somewhere. Appreciate it for what it is and represents.
 
I don't know much about working with ebony. What are these polkadots on the 1st 5 frets? Life keeps me quite busy here. There was no attempt to set the guitar up before shipping, & I finally sat down to restring & intonate this thing.
 

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No idea. I've never seen that on any of the ebony fretboards I've played. Usually they either have a nice grain pattern, or they have dyed the ebony jet black. Could just be some naturally darker/more oily parts of the wood.
 
It could even be fungus spots in the wood. Or dye droplets fell on it. Even in lighter, streaky ebony, I've never seen something like that, but I don't have the experience with wood as some people do here.
 
Looks like finger oils staining the wood to me, but I can't clearly tell if all the spots are the same thing. Another possibility might be if the wood piece had variance such that parts of the wood didn't take the stain or finish as well as other areas and it's either picking up dirt or fungus or something else.
 
On the bass side, they look like natural imperfections in the wood. On the treble side, they look like drops of dye slopped on there. I've never dirtied up a fretboard with finger oils before; this guitar I haven't played nearly enough to get it dirty. In either case, it doesn't affect sound or playability. I was pretty freaked out to find that the bridge is installed crooked, but I was able to intonate enough to compensate for that, so it still plays perfectly.
 
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