Gibson factory setup ... sucks?

Frazer Stockton

New member
Hey all, ive sort of gathered that the factory setup from gibson is on average pretty lame.

I was just wondering how much should i be looking to pay for a guitar tech to correct/replace the nut and set intonation+truss rod ... basically a full setup, frets filed if needed, everything?

Kind Regards

Frazer Stockton
 
Re: Gibson factory setup ... sucks?

Only way to know is to take the individual guitar in to your tech for a first-hand evaluation and estimate. Could be $40 (in USD$, take it for what it's worth), could be $80, could be $120-$160 if it needs more in terms of fret work, though this isn't that typical on modern Gibsons. Still, every guitar is different, and different techs are priced differently.
 
Re: Gibson factory setup ... sucks?

My local luthier charges about £50 and does a top notch job
 
Re: Gibson factory setup ... sucks?

Ok...let's get our heads out of our arses.

Of all the Gibson QA issues, the factory setup isn't one of them IMO. It is, however, a GENERAL setup for general playing. It is not in any way shape or form tailored to anyones specific preferences in feel or tone.

As for paying for it...all you'l get is SOMEONE ELSE'S setup. The ONLY way to get the setup right is to do it yourself. Setting up a guitar is a highly personal thing - it takes some time and lot's of back and forth. Only you can make the decision if it is good, and NO TECH can do that without you in the room and trying the guitar every other tweek of a screw.

The money spent on a setup would be much more well spent on a book about how to do it. Heck - you can find out all yo need to know about:
Intonation
Bridge
Tailpiece
Action
Pup height
Truss

Right on these pages to do it as well as any tech - in fact BETTER for your personal prefences. It only takes a decent tuner, a couple of screw dirvers and truss tool, and a decent little ruler.

But after everything - I'll say this: Start with the guitar at FACTORY SPEC and go from there.

At the end of the day your fingers and ears have to make the final decision. for example - if you tap a lot....only you can decide how much buzz you will settle for against how low the action is.
 
Re: Gibson factory setup ... sucks?

Aceman, books are nice, forum advice is nice, experienced judgement is priceless.

Many people can do their own setups just fine, and more power to them. If I never saw another setup again, I wouldn't miss it at all, and would be happy to forego the nickel and dime work to spend more time with neck resets, refrets, and restorations, so I am in no way inclined to discourage people from doing it themselves.

That said, not everyone can pull it off. When you're trying to nail something down to as close to perfection as possible for your particular style, many simply do not have the experienced judgement to determine how adjustments are best made. If you're pushing for that little bit lower action, or trying to eliminate a little buzz in one area, not everyone knows how to best judge whether there is a little room to adjust the truss rod, or if it would be better adjusted at the saddles. Very, very few people can cut nuts properly, without which doing I feel the rest of the setup is essentially gone to waste. It's not always that simple to evaluate if the setup potential is being limited by inconsistent relief in the neck, or a slight hump at the body, or a high fret, or kick up at the extension. There are dozens of little minute issues that are not easily apparent to many, and certainly not easily taught to a good level of understanding through books or online instruction.

Some people have a knack for ferreting out things like this, but many don't. Those without suitable experience or uncanny intuition can often be better served by trusting the adjustments to a professional's hands. If the professional is good, they will watch and listen to the player's style, and try to maximize the setup to match their needs rather than just defaulting all setups to "factory specs" (I've heard of those, but don't think I've ever actually seen them from a factory ;)).

Different players have different degrees of skill in setup, as well as different levels of desire to learn that skill. I strongly encourage many players to at least learn how to maintain a setup by making their own seasonal adjustments, but feel most could still be best served by an initial setup by a competent professional in areas like the nut, as well as at least an inspection and sometimes service of the plane of the frets to even allow for an ideal setup to be maintained.

While the idea that everyone should be able to do their own setups better than a professional sounds nice, I believe it is overoptimistic, and in my experience certainly proves not to be true. I can't tell you how many guitars I see come in set up by their owners where I see they were obviously chasing their tail, trying to find solutions from the wrong angles, or missing critical shortcomings of the instrument entirely. There are as many different suitable routes to a good setup as there are players, and doing it yourself simply isn't for everyone.
 
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Re: Gibson factory setup ... sucks?

Well - no doubt I have had this experience as well. Once upon a time my #1 was playing horribly (besides my pathetic skills...).

when I took it in the guy aid it was so out of whack he wasn't surprised. He put it to factory spec and WOW. It worked way better. But after that...I started looking into doing my own. And from that basic place - I was really able to go far.

So I guess I agree - if you have no idea, yes - get the pro work done. But then, time to dig in. IME, the only way to get it set up right for you is for you to do it.

No tech will ever get that high E pole piece just where you need it, or that action height perfect.

No doubt a bad nut, warped neck, etc....those are tough. But just doing intonation, action, truss will take away 90% of your pain. And that is not that tough, or tough at all.

We are talking a world of difference between fixing a PROBLEM and making an ADJUSTMENT.

And the OP is about Gibson not doing setup right out of the box!
 
Re: Gibson factory setup ... sucks?

Hey all, ive sort of gathered that the factory setup from gibson is on average pretty lame.

People think that Gibson’s come from the factory messed up or hastily thrown to together but most of the time that’s untrue. I have firsthand knowledge of this (I work for a Company that makes up a lot of Gibson’s business) and I’ve played a few Gibson’s that have come right off the final inspection line at the factory…they play just fine.

So “I” will say that the Gibson factory setup doesn’t suck but just like everything it’s up to personal preference.

Now here’s where the problem comes from…

Most people don’t understand how a guitar gets to them most of the time.

a. Guitar is made in a temperature and humidity controlled environment

b. Guitar is boxed up and leaves controlled environment

c. Guitar is man handled during shipping

d. Guitar sits at some DC for an unknown time and thrown around

e. Guitar is man handled again during shipping to retail outlet

f. Guitar is man handled during receiving at retail outlet warehouse

g. Guitar sits in retail outlet’s warehouse which is an uncontrolled temperature and humidity environment for an unknown time and thrown around

h. Guitar is put out on the Sales Floor which is an uncontrolled temperature and humidity environment for an unknown time and molested by a ton of people till you pick it up and assume that the Gibson Factory set up sucks

So what have we learned from this?

Movement, vibration, elevation, temperature, humidity & human interference affect a guitars factory setup. Wood and metal love to be effected by their environments and that’s why guitars are so adjustable in the first place, to compensate for environmental changes.
 
Re: Gibson factory setup ... sucks?

One consistent problem with new Gibson stuff appears to be the nut; spacing and cut is OK, but the slots can be rough and need to be touched up or polished. Expect to have to adjust the intonation, pickups, relief, yadayada to personal taste...as is the case for any mass production guitar.
 
Re: Gibson factory setup ... sucks?

+1 to what Wonker said. With how much shipping it goes through, it's up to the guitar store to tweak the set up a bit when they get it. Guitar stores here definitely do not do that for the average Gibson (perhaps on the really expensive ones they do) so the set up usually sucks.

However, the original post mentioned fretwork and this is ridiculous. If you somehow found a new Gibson that needed fretwork why would you even buy it? I'd be suspicious that the store was passing off a used guitar, or at least heavily abused on the sales floor, as a new guitar or that the guitar was damaged in shipping. A new Gibson should not need fret work.

Similarly, the nut on a new Gibson should be fine. I haven't seen a Gibson that had a poorly cut nut but if I did and I wanted to buy it I'd make the store replace it at their own cost before I purchased it. If a store refuses to get a >$1000 guitar in reasonable shape before selling it then that store doesn't deserve anyone's business. If the store gets a bad guitar from the manufacturer it's up to them to ship it back or fix it, not try to pass it off to the customer.

The other aspects of the set up are all pretty easy to do and you should do them yourself to get the set up personalized to your tastes. Truss rod adjustments might sound scary but if you take your time you're not going to damage anything. Paying someone to adjust the truss rod and set the action is just stupid, anyone that can play guitar is more than capable of understanding the mechanics of adjusting those two things.
 
Re: Gibson factory setup ... sucks?

Hey all, ive sort of gathered that the factory setup from gibson is on average pretty lame.
I was just wondering how much should i be looking to pay for a guitar tech to correct/replace the nut and set intonation+truss rod ... basically a full setup, frets filed if needed, everything?
Kind Regards
Frazer Stockton

First, don't take ANYONE'S advise you get on a forum or from the internet...even mine!

Second, Gibson QC and Set up is FAR better than the net nerds would have you believe.

Third, only you can know if a guitar will need work and you'll only know after you've played it!

As for the cost of work it will vary on where you have it done and what all you have done.

Find a good Gibson dealer and play as many guitars as you can, find the one you like best and get it...if you feel like it needs some set up work talk with the guys at the store...often they have a guy inhouse that can and will do it for you and since you are buying a new guitar they will often do the work for FAR less money than a 3rd party will.

Last new Gibson I bought was a Les Paul, it needed a little work, just a little but I had the in house guy do it, he did it while I waited and charged me nothing.
 
Re: Gibson factory setup ... sucks?

I bought my gibson in a small family own store that has been in the region for close to 80 years now. They only sell PRS, Gibson, Suhr, Martin, Taylor, Fender Custom shop, Dr. Z, and stuff like that. When I picked the guitar, the tech came out and had a chat with me, asked me what I liked in a setup, picked up a few guitars, asked me to show him, and we just talked four about 20 minutes about what kind of setup I wanted. He then said I could pick up the guitar later that afternoon.

The guitar already had a flawless setup in the store, but when I picked it up, it was restrung, cleaned and polished, and set up exactly how I liked it. The guy just has a talent for that. It was literally perfect.

Moral of the story : if you buy from a good shop, that cares about the musicians, it should cost you nothing. A good dealer will select good instruments from the stock, set them up for you to pick the right one, and then fine tune it to your specifications.
 
Re: Gibson factory setup ... sucks?

I bought a Faded V new from a local store once, and after I'd had it a while, I kind of stopped playing it. Something wasn't right. Unfortunately the store where I bought it was out of business, so I took it to a local setup & repair shop where I'd had good results with other guitars. It took the guy about thirty seconds of playing it to realize that the nut was too high. Notes and chords in the first few positions were sharp, and it was taking way too much pressure to get them fretted. I approved a bone nut and setup at $90, and once again it was worth every penny. Now the guitar plays like a dream.
 
Re: Gibson factory setup ... sucks?

Hey all, ive sort of gathered that the factory setup from gibson is on average pretty lame.

I was just wondering how much should i be looking to pay for a guitar tech to correct/replace the nut and set intonation+truss rod ... basically a full setup, frets filed if needed, everything?

Kind Regards

Frazer Stockton

I agree with you. Gibson recommended set up has much relief in the neck. I like less. I did not find any probs with the nut or intonation, but I believe a recheck on all this stuff might find it needs a tweaking. Depends on how fast the factory luthier works and cares.

Should be around $100.00 if you need all the above done, but like Phil said above, all that should be negotiated with the purchase of the guitar and done for free. Buying a brand new guitar gives you more leverage.

I did not have to pay anything when I bought my Les Paul Special. Elderly Instruments in east Lansing, MI has that policy. Free set up with new purchase.
 
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Re: Gibson factory setup ... sucks?

ok...let's get our heads out of our arses.

Of all the gibson qa issues, the factory setup isn't one of them imo. It is, however, a general setup for general playing. It is not in any way shape or form tailored to anyones specific preferences in feel or tone.

As for paying for it...all you'l get is someone else's setup. The only way to get the setup right is to do it yourself. Setting up a guitar is a highly personal thing - it takes some time and lot's of back and forth. Only you can make the decision if it is good, and no tech can do that without you in the room and trying the guitar every other tweek of a screw.

The money spent on a setup would be much more well spent on a book about how to do it. Heck - you can find out all yo need to know about:
Intonation
bridge
tailpiece
action
pup height
truss

right on these pages to do it as well as any tech - in fact better for your personal prefences. It only takes a decent tuner, a couple of screw dirvers and truss tool, and a decent little ruler.

But after everything - i'll say this: Start with the guitar at factory spec and go from there.

At the end of the day your fingers and ears have to make the final decision. For example - if you tap a lot....only you can decide how much buzz you will settle for against how low the action is.

+1
 
Re: Gibson factory setup ... sucks?

I had a setup done initially on my jackson when I first got it for I think £25 (a friend).
Then recently another friend did my strat for £20, I got quoted £40 in my local guitar shop though.
 
Re: Gibson factory setup ... sucks?

I wouldn't blame the factory. If you go and buy a guitar that's been on display from a store like Guitar Center, you should know that it's been touched by who knows how many people. I own 2 Strats, my 1st one, is a 2004 Highway One which I ordered directly from AMS. When it came in, it was setup just fine and I didn't have to do anything to it. My other one is a 2006 MIM Standard, which I got at Daddy's Junky Music, in Warwick, R.I. It was a brand new model but it was on display also, and when I got it home, I did had to do a setup on it due to the fact that it had been handled by customers who were interested in it before I bought it. I now make it a point to buy any new gear, either online or if I do have to go to GC, I make sure that I get something that's been unopened and hasn't been on display.
 
Re: Gibson factory setup ... sucks?

I wouldn't blame the factory. If you go and buy a guitar that's been on display from a store like Guitar Center, you should know that it's been touched by who knows how many people. I own 2 Strats, my 1st one, is a 2004 Highway One which I ordered directly from AMS. When it came in, it was setup just fine and I didn't have to do anything to it. My other one is a 2006 MIM Standard, which I got at Daddy's Junky Music, in Warwick, R.I. It was a brand new model but it was on display also, and when I got it home, I did had to do a setup on it due to the fact that it had been handled by customers who were interested in it before I bought it. I now make it a point to buy any new gear, either online or if I do have to go to GC, I make sure that I get something that's been unopened and hasn't been on display.

I wouldn't blame anyone: you know how much a guitar travels before it ends up in your hands?

I just wanted to mention something: you should assume every guitar you buy requires a set-up. Even if it doesn't seem like it does: it does! you have to make it play the way you like guitars to play.

I also wanted to say: way back when, when I bought my Jaguar, it was going to set me back like $670 or something. I talked to the bro for a while, he went and asked, and his supervisor said he could take off something like 40 bucks. so we're down to $630. he then went in the back to get me one in a box, and they had none, so he came out and said:

"We don't have one in storage right now, but I can give you the one we have on the wall for like $599."

and that my friends, is a man who recognizes that display gear, is used gear.
 
Re: Gibson factory setup ... sucks?

I wouldn't blame anyone: you know how much a guitar travels before it ends up in your hands?

I just wanted to mention something: you should assume every guitar you buy requires a set-up. Even if it doesn't seem like it does: it does! you have to make it play the way you like guitars to play.

Which is why I repeat my point that if you buy a guitar in the Gibson price range, any store worth spending your money at will offer you a personalized setup.

Acceptance of anything less is an insult in my opinion.
 
Re: Gibson factory setup ... sucks?

Which is why I repeat my point that if you buy a guitar in the Gibson price range, any store worth spending your money at will offer you a personalized setup.

Acceptance of anything less is an insult in my opinion.

I've been with friends who have bought guitars that expensive.

Nothing was offered to them. :banghead:
 
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