OK, this is for an Alverez, and the specfic preamp model is a System 600T MK II. There is no output, although it is a fresh battery. The tuner doesn't pickup the strings, and there is no signal out of the jack. The preamp appears to be working, but I am not sure. I'd like to test the pickup itself, which is where I am guessing the problem is, but I am not sure. How do I test it by itself, and furthermore, if the pickup is working, how would I test the preamp? The preamp is plugged into the jack of the guitar by a 1/8" TRS plug...the piezo is plugged into the preamp with a much smaller mono plug. Any ideas?