Re: Kiesel (Carvin) Guitars now use 6-pole bobbins and still in double cream
...The new Kiesels have Torx screws for the poles instead of slotted or allen screws.
Maybe that's why they can do the creams.
Aha, maybe that is indeed.
Wouldn't wanna be the guy that buys the pickup and then wants to do some fine tuning himself. Ooops! (well, actually I'm fine since I own torx screw-drivers for work but still)
...Im not one to spew poo about anyone I don't know personally, but my vibe from Jeff K is not favorable. And as I believe Mincer said, some of the Kiesels are gaudy. But, IMO, so are many of the high line PRS'. Some people like that. I am kinda glad they do separate the brands for that reason. Ive not played a Kiesel, but have had a few Carvins. Most of them have been nice axes! Id love to have one of the Jason Becker models..
You and me both brother!
I do love what they did with this one:
Don't hate the newer DC600 and Aries either.
I feel as though things have gone down hill ever since they brought about the Kiesel brand and Jeff's been their mascot. He really spouts off about a lot of things, he has terrible customer service skills (has actually told customers that he liked the color he came up with better than what they ordered and would not even do a partial refund or a refinish), and then did that whole video claiming that the factory was robbed and told people to be on the lookout for specific guitars when it was actually idiot salespeople that got caught with the Nigerian scam.
Jeff should stick to making guitars and stay away from the Internet.
While I do agree that Jeff Kiesel gives the distinct impression of being all attitude and not much more, respectfully I find that you are oversimplifying things.
Like I mentioned earlier, I did read
the thread you are referring to and while I will agree that the way he handled it was definitely less than professional, you are fundamentally misquoting Jeff and also overlooking the fact that the customer acted in a way that I would describe as "shady" myself. Not wanting to go into length, just take a look at the photo the customer posted and compare it with the photo Jeff took before shipping it. You can clearly see how he (IMHO) intentionally overexposed it to make it look more off than it really were.
Also, what Jeff said (while still wrong) was that the finish couldn't be matched 100% due to the fact that the "customer selected a wood (Burl) that is much darker and more brown in color than the flamed maple used in the original image", which makes sense, and added that taking into account the above, they nevertheless felt happy with the match.
The part that is wrong IMO is that although he knew it couldn't be matched 100% due to the different woods used, he accepted the task and went ahead anyway whereas what he should have done was tell the client exactly that from the get go and either have him agree to it before starting or not do it at all.
Alternatively, he could have offered to do the best that he could and omit the photo-match overcharge.
Baring that, again I do think that he should have refunded said overcharge but my gut tells me that at that point he was so pissed off at the client that he simply didn't want to accommodate him any longer.
Definitely poor customer skills, no arguing that but in all fairness, certainly not as bad as what you are making him out to be.
