Local GC wall models all set up super high. Why??

Keep the grubby little fingers off, naturally.

That'd occurred to me, too. Makes as much sense as anything else. Regardless of the reason, I won't be buying from there. I've been to payday loan pawnshops with better gear presentation than this.

It is worth a trip to a specialty store, certainly. Or just buying at home with a good return policy. The GC and Sam Ash in my area are no different than the experiences here, and I hate the hard sell as soon as you ask a question.

Yeah. It's just unfortunate that they have the best variety in my area--a massive two-story-tall wall of pure GAS--but the worst setups ever.

But you can't play eye candy--you need a real instrument to make music. Or somethin' like that.
 
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You'll also notice they put the top of the range Gibsons and Fenders really high up and the Squiers and other lower price brands lower down. Have you figured out why yet?

As for hard sell, I really haven't noticed that in any of the Houston area GCs. Well, not like walking onto a used car lot, that's for sure...
 
That'd occurred to me, too. Makes as much sense as anything else. Regardless of the reason, I won't be buying from there. I've been to payday loan pawnshops with better gear presentation than this.



Yeah. It's just unfortunate that they have the best variety in my area--a massive two-story-tall wall of pure GAS--but the worst setups ever.

But you can't play eye candy--you need a real instrument to make music. Or somethin' like that.

It is tough when it is the only choice. I got to the point where I can't really tell if I want to spend the money unless I use my own gear. So I've bought online for the last 15 years. Many times there is hassle-free returns, no tax and free shipping.
 
IME the "techs" at Gtr Center sometimes haven't been worth their weight in manure.
Now I don't doubt that at many branches the tech may be competent or even highly skilled.
But it's a crapshoot.
And it doesn't take many clowns to give the whole chain a bad name.
 
I returned my Carvin X100B to Guitar Center. I told them it was badly modded and making a ton of noise, with the BOOST on the amp is unplayable. 2 days later I see the same amp back on the GC website for sale. Not cool.
 
I returned my Carvin X100B to Guitar Center. I told them it was badly modded and making a ton of noise, with the BOOST on the amp is unplayable. 2 days later I see the same amp back on the GC website for sale. Not cool.

They know they can flip it quickly.
 
I would imagine these guys work on commission. They would want the guitars to play as well as possible and be desirable to the buyer.

The sales guys and gals by and large don't do setups. Their job is to move merchandise out the front door and to fill up the cash registers in the process.

Anyway.

90% plus of their sales are probably to people (kids and newbies) who don't know any better.better next 19% probably don't even trust the GC techs to begin with and / or prefer doing their own setup anyway, leaving the 1% who expect discount store pricing and boutique service.
 
6 out of 7 of the last new guitars/basses I have purchased came from Sweetwater. I will not call them a discount store, but their prices are difficult to beat. Sweetwater has their 55 point inspection/setup based on the manufacturer's specifications.
I always take any guitar purchase to my luthier for an initial checkout and setup. I am a few hours from Fort Wayne and climate related setup changes really do not occur. My luthier has never found any issues with the Sweetwater setups. So good setups are possible.

I would not expect any climate related issues buying from your local GC. So I would infer the OP's GC is struggling a little with the setups.

I would *gently* mention the situation to the manager. If things did not change, I would look for a new GC to buy from.
 
Sweetwater runs its operation from a warehouse. It doesn't have to pay rent for stores and I daresay they don't pat commission on blind click it and buy it sales. And they only have to match or slightly better GC prices to win. QED they can spend a few bucks setting up their guitars before they ship them.

And that "55 point inspection"? Here's the list. 50 of them aren't much more than check it over and plug it in..

Handling
  • 24-hour climate acclimation & professional handling
  • Inspect case/gig bag interior & exterior
  • Verify contents & accessories
Cosmetic and Construction Inspection
  • Inspect & polish body
  • Fingerboard surface
  • Neck & neck joint
  • Strings
  • Plastic parts
  • Hardware
  • Inlays
  • Binding
  • Nut
  • Headstock
Hardware Check
  • Motion/vibration test
  • Bridge
  • Tuning machines
  • Strap buttons
  • Truss rod cover
  • Pickguard
  • Output jack
  • Switches
  • Potentiometers
  • Pickup screws & rings
  • Neck joint screws/bolts
  • String trees
  • Battery compartment
  • Locking nut
Electronics Testing
  • Output jack & plug fit
  • Pickup switching
  • Potentiometers
  • Pickup splitting/tapping
  • Onboard tuner & battery
  • Electric pickups
  • Acoustic pickups
  • Onboard preamp
  • Onboard effects
  • 13-pin pickup
Playability Check
  • Check tuning machines & tune to pitch
  • Stretch strings & tune to pitch
  • String & saddle position
  • Neck relief
  • Frets
  • Action height
  • Intonation
  • Pickup height
  • Tremolo system
  • Play test all notes on the fretboard
  • Play test a variety of half- & whole-step bends
  • Play test a variety of chords & styles
Tune and Polish
  • Tune to pitch
  • Polish instrument
Packing
  • Inspect/refresh packing material, as needed
  • Professional repack
  • Store in climate-controlled warehouse
  • Double-box for shipping
* Applies to guitars valued $299 and above only.
 
The Playability Check alone covers the setup. But if an instrument does not pass any of the 55, it will either get adjusted, warranty service, or well advertised discounted pricing.

True, all of my purchases were above $299. I also will not haggle for a deal on a new product any store is selling at minimum advertised price. Everyone needs to earn a living.

I am not against GC. I am asserting the OP's GC should be able to set their bar higher.
 
The sales guys and gals by and large don't do setups. Their job is to move merchandise out the front door and to fill up the cash registers in the process.

Anyway.

90% plus of their sales are probably to people (kids and newbies) who don't know any better.better next 19% probably don't even trust the GC techs to begin with and / or prefer doing their own setup anyway, leaving the 1% who expect discount store pricing and boutique service.

Given this, they could have them poorly setup in a way they can easily correct but then charge an upcharge for setup.
 
Given this, they could have them poorly setup in a way they can easily correct but then charge an upcharge for setup.

They do, I believe. its called taking them out of the box with the action already set high to mask any truss rod or fret issues, roughly tune them and hang them on the wall.

If you want a proper setup you can ask for a free setup and wait a day or two for your guitar to be ready (don't expect to jump the line). Instead you can haggle for a discount or a freebie instead, or just walk out the door with your new guitar and head for home to set it up yourself (or not) and enjoy it.
 
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I always parked my car behind my local shop so the ex would not see the car there while she was out shopping. I would always catch the guys smoking behind the store.
 
I think the experience can also vary by location. GC forced out our local chain Daddy's Junky Music. A lot of the Daddy's people went to work for GC. The GC across from Berklee feels like Daddy's with a different sign outside. The GC in Nashua also had a bunch of Daddy's people and still has that local feel.

i worked at and opened the gc in albany damn near 20 years ago, craig peterson was the first gm. i think he either came from, or went to nashua after albany. he was a really good guy
 
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