Looking for DTAR help

[The Retro Rocker]

I recently purchased a very-slightly used 2012 Guild F-50. Mint condition, not even any play wear on the frets.
It has the factory-installed DTAR Multi-source wavelength system. Overall it sounds AMAZING. Dial in just a bit of mic and it really sounds great...and I use it thru my Fishman Aura Spectrum D.I./preamp.

However, the high e string is much louder than the other strings (and it may be a bridge/saddle issue...I just ordered a new bone saddle and am talking to some Guild guys about it), but as I was experimenting with different string gauges, settings, amps, etc, I thought I would take a look at the little box inside the guitar. It has two trim pots on it...one labeled, "bass" one "treble". They were both turned almost all the way counter-clockwise!

I have looked online, and all I can find is the installation manual, but it is not a user's manual. It does mention that the trim pots are pre-set at the factory to -3db for bass and flat for treble. But if someone went in there and messed with the settings...how would one bring them back to factory settings?

In reading some of the other posts, I guess the DTAR forum has been deleted?
I have emailed SD twice in the last few weeks and have had no reply, other than the auto-bot generated "Thanks for.."

 

[Evan Skopp]

Re: Looking for DTAR help

You can experiment with the trim pots to achieve a different tonality, but they probably won't help with the hot high-E string. That is most likely a saddle or saddle slot issue. In order to achieve even string-to-string balance, you need a perfectly flat saddle slot and a perfectly flat saddle--and you need to make sure the pickup is lying flat in the slot.

 

[Mincer]

Re: Looking for DTAR help

I will agree that this is a saddle or a bridge issue. If there is a high spot in the bottom of the saddle slot, it can cause this. Even a bone shard from the bridge pushing down on the pickup can cause it. A new, completely flat bridge can solve it, and use compressed air to spray out the slot of any debris.

 

[The Retro Rocker]

Re: Looking for DTAR help

Thanks guys....pretty much what I thought regarding the saddle. New one is coming.! But what about the DTAR trim pot settings...? Where is "factory"? Surely NOT all the way counter clockwise?

 

[Artie]

Re: Looking for DTAR help

Where is "factory"? Surely NOT all the way counter clockwise?

As frustrating as it might be, I'm thinking . . . salt to taste. :dunno: