Returning Matched Sets

[superreverb]

If I were to buy a matched set like the everything axe, and thought that the jazz was too bright or the jb to nasally (hypothetically), could I return one of them with the regular policy?

 

[Imp]

Re: Returning Matched Sets

i doubt it man, you'd probably have to return them both..

but you could always hit the trading post and trade it for a pickup you like?

tom

 

[Luke Duke]

Re: Returning Matched Sets

I would email SD if I were you to find out.

Luke

 

[Sales Manager]

Re: Returning Matched Sets

Hi superreverb,

Thanks for the question. It was certainly one that came up when we rolled the sets out. The answer is yes, we will honor a single pickup 21 Day Exchange that came from a matched set. This decision is in accordance with the original policy that was set in stone when the company was first started - not every pickup works (with regard to tone) for everyone. Also, what a pain in the butt that would be if you liked 2/3 of a set but had to remove all 3 pickups then have to buy each individually!

Hope that clarifies the policy for you.

Thanks,

Billy Gill
Sales Manager
Seymour Duncan-Basslines Pickups
"For tone that sets you......apart"
5427 Hollister Ave.
Santa Barbara, CA 93111-2345
Ph: 805-964-9610
Fx: 805-964-9749
E: billy@seymourduncan.com
http://www.seymourduncan.com

 

[APB_4]

Re: Returning Matched Sets

Does the exchange policy apply in GB?

 

[superreverb]

Re: Returning Matched Sets

Thanks for the replies. I might go with the everything axe when my new guitar gets around to that stage (its a neck being made by carvin right now!).

 

[Imp]

Re: Returning Matched Sets

Does the exchange policy apply in GB?

i think it does if you buy from an authorised dealer - thats the full UK RRP though :yell:

tom