Re: The Counterfeiters are Getting Better!
People who purchase through AliExpress, DHGate, etc. tend to know the risks. However, I've reported probably 10 sellers on eBay in the past 12-18 months for selling counterfeit Duncan products, but not before some of them were able to sell dozens of items. In the example I gave earlier, eBay won't pull the listing on my word alone, so I had to compromise with the seller directly to get them to include the word "replica" in the title.
Right now, all these fakes still seem like a small piece of the pie, but their presence is increasing at a rate I haven't seen before and so is their accuracy in replicating the "real" product. Sure, the company would have to invest a little money and effort now to stay ahead of them, but it's a good time to do so. The threat is apparent. If they do nothing, they risk their brand image and future lost sales by a public who is unaware of the problem. No one can stop the counterfeiters entirely, but, as the affected company, you can certainly:
1) Police listings on major auction sites, especially when prompted (ex: none of the ones I reported to SD directly ever got touched, yet Fender, Apple, Gibson, etc. police fraudulent auctions all the time)
2) Create a page to help inform consumers that fakes exist
3) Make it easier for buyers to identify your authentic products. It's 2020...get creative!
Simply suggesting that peeps "always buy new from an authorized dealer" isn't enough. Far more transactions happen on the used market. That's where most players are first exposed to SD products and that's where these counterfeits will ultimately find their home and do the most damage.