Unwanted modification on my guitar... wtf?

B2D

SDUGF Riffologist Supremö
Ok as some of you may know I cracked the headstock on my strat in half lengthwise during a gig about a month ago... i took it to the repair shop next day and they gave me a fix time of one week and a price of $50. Fair enough...

They called me a week later to say that it was finished. I went down to the shop to pick up the guitar and while inspecting the repair job i found that the repairman had forgotten to glue up the part of the crack that was behind the tuner. The crack started at the headstock above the high E tuner, went down through the tuner hole and out the other side, and continued down to pass right through the logo. Anyway I pointed this out and the repairman kindly took it back and finished the work... one more week.

So two weeks after the accident I pick it up and the crack is fully repaired. So i thank the repairman and go on my way.

That was a week ago. I haven't had time to string up the guitar again (told the repairman i'd string up and do a setup myself to save money) so last night i decided I'd better do it...

When i started to put the strings on, i noticed that the graduated height order of the Sperzel locking tuners on had been reversed! To give some background, about 6 months after I got this guitar (it was my first electric guitar, got it in early '98) i put sperzels on it cuz i hated going out of tune all the time. Sperzels come in a set of 6 (three different heights and 2 for each) and the height on them is staggered to eliminate the need for string trees. The manual said to put the tuners on with the 2 high ones for low e and a, the middle ones for d and g, and the low ones for b and high e. Thats the way I installed them and every other guitar I've seen with graduated-height tuners is set up that way, with the lower tuners being farther away from the nut. OF NOTE: even though they say you don't need a string tree with these I use one anyway because bending the high e and b seems easier with it on. I changed it to a metal roller type tree as well.

I've taken the guitar there several times when it needs major work and they've never touched the tuner order so it was quite a surprise to me to see that they'd reversed the height order, so now the lowest tuners are for the Low e and a and the highest are for the b and high e.

I haven't finished stringing up the guitar because I also discovered that the tuner that took the impact of the fall that cracked the headstock got the gear snapped on the inside and broke it so now i have to get a single sperzel tuning key... but the fact that they changed the tuner order without telling me bothers me mainly because I'm very particular about my setup on my Strats (I worked real hard to get it there just right) AND they did it without telling me...

Should I reverse the order of the tuners back to the original stagger and not say anything? Or should I kindly ask them not to do that again w/out my permission? Will the guitar operate the same with the reverse stagger?

Thanks guys. Lemme know whatcha think.
 
Re: Unwanted modification on my guitar... wtf?

It would seem to me that if the tuners are staggered, there's a "right way" and a "wrong way" to install them. I'm sure I'd want the "right way" regardless of how much work or time it took to do it.

I'm also not sure if I'd want that guy doing any more work on my guitar, although, as a tech myself, you do make mistakes sometimes.

If the guy seems cool, give him a shot at fixing his error. If he doesn't seem to care about your instrument . . . find a new tech. ;)

Artie
 
Re: Unwanted modification on my guitar... wtf?

If it were me, I would put the tuners back in proper order and avoid taking anymore work to this guy. He sounds kind of sloppy.
 
Re: Unwanted modification on my guitar... wtf?

I think you should at least mention it, even if you put them back yourself, you gotta let him know...
 
Re: Unwanted modification on my guitar... wtf?

it happens to the best of us. mistakes, sadly are a thing we need ot get used to sometimes. i highly suspect it was an oversight. 2 things. change it back, and not say anything. or take it back, and have him do it. i opt for #1. you had a cracked headstock repaired for 50 bucks. count your blessings.

germ
 
Re: Unwanted modification on my guitar... wtf?

Hm if it was one-off i would say give him another chance, but seeing as he screwed up twice, i think its all the chances he should be given, find another tech.
 
Re: Unwanted modification on my guitar... wtf?

The Tuners probably had to be removed for the repair. I´d say that removed the tuners without expecting staggered posts (because of the trees), then saw that you´re using staggered tuners as well when he got to reinstalling them the second time. I assume he guessed that if you´re using trees and staggered tuners you reversed the order (more people than you probably expect set their strats up this way, increases angle on the 2 lowest strings, and usually doesn´t cause tunng problems).

IMO it was probably an honest mistake, fix it yourself quick and just tell him next time you bring him something if he´s otherwise good ;)

But the botched gluing, that´s another story indeed and reason to be pissed.......But as you stated you pointed it pout and he redid it, well from what I can tell. I´d give him the benefit of the doubt ;)
 
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Re: Unwanted modification on my guitar... wtf?

im with lastwinj - he's a repairman. if he repairs stuff well + cheaply, he's a good repairman, even if it takes a bit longer..
 
Re: Unwanted modification on my guitar... wtf?

Zerberus said:
I assume he guessed that if you´re using trees and staggered tuners you reversed the order (more people than you probably expect set their strats up this way, increases angle on the 2 lowest strings, and usually doesn´t cause tunng problems).

IMO it was probably an honest mistake, fix it yourself quick and just tell him next time you bring him something if he´s otherwise good ;)

But the botched gluing, that´s another story indeed and reason to be pissed.......But as you stated you pointed it pout and he redid it, well from what I can tell. I´d give him the benefit of the doubt ;)

Well the tuners were in there the "right" way when I sent the guitar in... and I've had this guy work on my guitar multiple times and he never pointed out the stagger nor asked it I wanted it reversed. I had my guitar set up just ay way I liked it... If it ain't broke I'd rather not have it fixed. :blackeye:

I've always taken my guitars to this shop for work because they do an excellent job for fair prices but lately the competence level seems to have dropped a little bit. I think it may be because they have more apprentices working there now then they used to and I know for fact that the apprentices get the "easy" jobs. Setups, fret crowning and filing, electronics work, et al.

I'm not sure if the luthier i usually talk to worked on it personally this time but next time I think I'll request that the master handle it personally. The one time I was TOLD that the apprentice would be working on my guitar, for cutting a new nut, the d string slot was cut way too low (buzzed like a bastid) and had to be redone. The master luthier took it back and redid the nut for no charge though. They're good about admitting and accepting mistakes and correcting them.

Out of all the repair shops I've been to in Orange County this one does the best work for the fairest prices... one guy in Tustin charged me only $25 for a full setup on a troublesome Ibanez I had a while back but i honestly think he didn't even touch the guitar. I think from now on I'll ask the master luthier to handle the work personally. I'll let this one slide but if these mistakes continue I'm afraid I'll have to take my business elsewhere.
 
Re: Unwanted modification on my guitar... wtf?

Bro, he took the tuners off to fix the crack and didn't realize they were staggered when he put 'em back on...I'd probably do the same thing.
 
Re: Unwanted modification on my guitar... wtf?

I'm with Empty Pockets. He may not have been familiar with Sperzels. I might have done the same thing myself. He sounds like a decent repair guy.
 
Re: Unwanted modification on my guitar... wtf?

Empty Pockets said:
Bro, he took the tuners off to fix the crack and didn't realize they were staggered when he put 'em back on...I'd probably do the same thing.

Bro, the guy BUILDS acoustic and electric guitars from scratch for Richie Sambora and he's old enough to be my grandpa, I think he might've heard of them before.
 
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