Warmoth build fitment issues

[CaptainWhizz]

Recently received a body and neck. It's taken about 2 months for me to receive all the parts for this build. After finishing the body myself and installing all the parts, the neck fitment is way too high. I can't adjust the saddles high enough for the strings to clear the frets. It's basically unplayable. I took a bunch of pictures and have sent them to Warmoth comparing their product with my American Fender stratocasters and it's blatantly obvious that something isn't right. Regardless, it seems as if Warmoth is dismissing my issues. Any thoughts?

I don’t think it’s conclusive that both were from Warmoth. The second post was asking clarification on the same point. Also, the second sentence implies that the parts arrived over a period of two months, which leaves open the possibility that the body and neck were from different manufacturers.

 

[ehdwuld]

the images show the neck sitting about the height above the proper height equal to the thickness of the neck plate
it could have been his first build and the solution may have been embarrassing