Your opinion needed on bad ebay transaction

[JeffB]

Re: Your opinion needed on bad ebay transaction

Tubes die. Unexpectedly. Suddenly. With no warning. Even the "manufacturers" do not warranty them for very long.

Scratchy pots are a different story. It takes time. Its obvious the pot is going bad. Its doesn't just go to crap one minute.

The wah you sold probably doesn't have a "highly volatile" part in it similar to a tube.

Tubes are like light bulbs. I wouldn't be pissed if I bought a lamp on ebay and it arrived with a lightbulb that didn't work :shrug:

 

[scottish]

Re: Your opinion needed on bad ebay transaction

Very likely it broke during shipping. Odds are a new one will likely break during transport to a gig/rehearsal/studio. It's just what happens when you take a small box that's intended to be placed on the floor and be stepped on and put something small and fragile in it. If this is unacceptable to you then you shouldn't be using it to begin with.

i personally dont find it all that likely it broke during transport and if it did, then its still the guys fault for not packing it properly. SD twin tubes, amps, vox tonelab pedal boards...all these things have tubes in them and if you buy them new 99 times out of a 100 they arrive on your doorstep in full working condition.

 

[millsart]

Re: Your opinion needed on bad ebay transaction

I would hesitate to give bad feedback unless he is unwilling to make the situation that both parties would agree as being "right" or unwilling to come to that agreement altogether.

For fifteen bucks I see it largely as the cost of doing business.

Very likely it broke during shipping. Odds are a new one will likely break during transport to a gig/rehearsal/studio. It's just what happens when you take a small box that's intended to be placed on the floor and be stepped on and put something small and fragile in it. If this is unacceptable to you then you shouldn't be using it to begin with.

Even if it did break during shipping, (12ax7's dont really break easily though) its the sellers attitude thats the issue.

To not respond for over a week of repeated emails and only when a dispute is filled, to which he respnds its "not his problem" isn't cool.

Simply show some understarting and compassion and tell me that your sorry to hear that happened.

Let me know that its a simple part I can replace myself (can't assume everyone who buys a product knows everything about it)

Offer to cover the cost of a replacement or even a gesture of paying even half the cost.

Have insured the item and let the buyer know they can file a claim if they want to.


Doing any single one of those things would of been all thats needed to make the situation right.

I'm not hurting for $15, again thats not the issue.

The issue is getting treated like dirt and letting it stand.


I'm sick and tired of people thinking they can do whatever they want just because they can hide behind their computer screen 2000 miles away.



If I bought this used from Guitar Center or otherwise and they told me they checked it out and it worked perfectly and I then got home and tried it, you know myself or any one of you would go right back there and demand they make it right.

Who here would take the GC guy telling them "not my problem" ?



I guess at the very least at least you guys know that you can trust me if you buy anything from me on the trading post LOL

 

[suislidE03]

Re: Your opinion needed on bad ebay transaction

Im sure you can at least copy+paste the description.

millsart I dont blame you for going through this. Its not a perfect world, but I am also fed up with dealing with peoples ****. It doesnt matter if he takes blame or not, its like everyone else said, theres no way to prove the tube was broken by him. No harm in trying. Not to a guy sitting 2000 miles away behind a computer screen.

 

[Skarekrough]

Re: Your opinion needed on bad ebay transaction

I'm sick and tired of people thinking they can do whatever they want just because they can hide behind their computer screen 2000 miles away.

Then quit buying on eBay.

That's the "x" factor for which you get a price break.

We went through this on the sellers end with Martin 6 String Customs not that long ago. He runs a top-notch shop and expects those that interact with him on eBay to maintain that level of interaction and professionalism.

For the record I had a recent transaction where the seller took five days to respond after I had paid for the item...by telling me that he would ship it out in the next "few days or so."

Ten days later I email him and he informs me that he sent it UPS...and should be at my door that day....never provided me a tracking number and it shipped about five days earlier.

The unit was in worse condition than he described and I had to spend about an hour to clean up gunk in order to get it to where it needed to be for me to use it.

Now he is insisting that I leave him positive feedback.

He doesn't deserve it but if I told him that it would just escalate into something it doesn't need to be.

Thusly I just don't respond to him.

*shrugs*

 

[Skarekrough]

Re: Your opinion needed on bad ebay transaction

i personally dont find it all that likely it broke during transport and if it did, then its still the guys fault for not packing it properly. SD twin tubes, amps, vox tonelab pedal boards...all these things have tubes in them and if you buy them new 99 times out of a 100 they arrive on your doorstep in full working condition.

Weird because every amp I have ever bought had the tubes wrapped in bubble wrap and packed securely in the box. Every amp I shipped I've done this as well.

If I ever opened an amp or piece of gear with a tube in it and saw it packed in the original socket my first thought would be "well, that's probably busted..."

When you guys ship amps do you pack up the tubes or do you ship with them in place?

 

[JMR]

Re: Your opinion needed on bad ebay transaction

Without seeing the listing...

Its possible that he doesnt actually know when a tube is good or not, and he just plugged the thing in to see if it came on and made sound. It does make sound, so it "works fine".

I dont get upset at crap like this... If it were me as the buyer, I'd just replace the tube and call it a day. To me its the same as buying a guitar that needs a new set of strings. The guy selling the guitar might not know it needs new strings and tell me "its in 100% working order!!" and then I get it and it needs a set... that inst a scam or misrepresentation, and the same thing applies to this IMO.

If I were the seller, I would pay for your new tube. This guy doesnt want to do that, so he kinda sucks, but I dont think he scammed you or misrepresented the pedal intentionally.

Without seeing the listing, natch.

 

[millsart]

Re: Your opinion needed on bad ebay transaction

Then quit buying on eBay.

That's the "x" factor for which you get a price break.

Could it be argued though that the reason ebay has gotten this way is from people simply letting things slide a bit too much to where its now almost expected that item descriptions will be false ? Thats theres no personal accountability or anything ?


I've always been of the attitude that we all have a part to play in doing what we can to make the world, or in this case, ebay, what we think it should be.

Doesn't mean we can change the world overnight, but our own actions if mirrored by thousands can indeed make a postive change.

That change starts with doing what is right. That means standing behind what you sell and being accurate in your descriptions. That means making those who don't do this accountable for their actions.


This type of thing happens thousands of times a day on ebay I'm sure given the volume. If just even one or two people try to stand up for whats right, and then encourage others to do the same, it can still have a positive impact in the long run.

As the saying goes, be part of the problem or be part of the solution.

If I simply take it then I'm only encouraging such behavior because I let it go and did nothing.

 

[Skarekrough]

Re: Your opinion needed on bad ebay transaction

Could it be argued though that the reason ebay has gotten this way is from people simply letting things slide a bit too much to where its now almost expected that item descriptions will be false ? Thats theres no personal accountability or anything ?

No...

eBay was started as a way of unloading "stuff" in much the same mindset that CraigsList does now.

It remained singular folks conducting themselves that way until the "retailers" demanded in and showed they had money.

Then the word "accountability" started getting thrown around.

Prior to that if you were a hack then you got a negative feedback.....if you had a bunch of them then it showed that you weren't worth doing business with....one or two was not this Scarlet Letter that it has become.

You're demanding a level of professionalism from folks that have nothing professional to be accountable for.

When you deal with Chimps you have to deal with some dung-flinging....whether it's going to Jiffy-Lube and they forget to put the oil cap on or eBay....it's not a professional outlet.

 

[Moonsorrow]

Re: Your opinion needed on bad ebay transaction

This is an awful lot of effort, this thread included, for a measly $15.00 that you can't even prove the seller is responsible for.

Respectfully, give it a rest, man.

+1

 

[J Moose]

Re: Your opinion needed on bad ebay transaction

This is an awful lot of effort, this thread included, for a measly $15.00 that you can't even prove the seller is responsible for.

Respectfully, give it a rest, man.

Seriously.



It's a $9 12ax7... not a messed up power supply or something MORE expensive. Who knows... maybe the tube was "bad" for the last guy and he's got tin-ears and never knew it.... wouldn't be the first time.

Several months ago one of my friends bought a Budda drive pedal that had a bad tube... plugged it in... "this ain't right"... new tube. Good sound. Good deal. Move on with life. The seller said it was 'as-is' and working... and it didn't arrive DOA did it?

Honestly, when I see people whine about stuff this petty they make my 'never to deal with' list... not worth MY headaches.

I'm about to sell a UK made AC30... maybe on Ebay. I just left it with my tech to have him go through the entire amp stem to stern, blow the dust out, find and fix any issues... currently has none, but just to be safe... plus I want top dollar!!! Now lets say I sell this on Ebay... ship it from NJ to Utah and it shows up making noise...

Ok. I'll have my tech report & recepit showing it left in good health... 100% operational. So something got knocked loose in transit... But at that point, should I have to offer a refund? If I received it I'd open it up and see what got knocked loose before anything else... reseat all the tubes etc. Most times it's something simple...

And a cost of doing business over the interknot.

 

[zzmoore]

Re: Your opinion needed on bad ebay transaction

OK. So this guy lied to you about a ten dollar item......

 

[brit84]

Re: Your opinion needed on bad ebay transaction

if it doesnt work as advertised, then its a false listing and needs to be contested

 

[millsart]

Re: Your opinion needed on bad ebay transaction

Honestly, when I see people whine about stuff this petty they make my 'never to deal with' list... not worth MY headaches.

Well then remind me to never sell you anything either.

I would think that you'd consider me a good person to deal with because I do practice what I preach and you can be darn sure that ANYTHING you buy from me will be EXACTLY as I describe it and you can rest assured knowing that I'd stand behind anything I sold you.

Instead you insult me ???





What on earth is wrong with some people on this forum ? So what if its $9, suppose it was $900, Then would you still think I'm petty ?


What dollar value do you put on integrity ?

How much money needs to be involved before you have principles ?

 

[millsart]

Re: Your opinion needed on bad ebay transaction

OK. So this guy lied to you about a ten dollar item......

Yep $10, am I allowed to whine if its $100 ?

About about a $1000 item ? Do I have any rights then ?





Whats next, if its a $5 item should the seller not even have to ship the item ?

Its just $5, why not let that slide right ?

 

[millsart]

Re: Your opinion needed on bad ebay transaction

Oh and J Moose, forget about the ADA Flanger I was going to sell you for $350, which I thought was passing on a really fair deal to a forum brother.

Wouldn't want to have to be crossed off your "do not deal with list" and all


I'd be such a darn headache for you, with my packing it well, shipping in insured, following up to make sure it got there and worked, and even standing behind it working correctly when you got it.


Who on earth would want to deal with all that type of grief huh ?

 

[Skarekrough]

Re: Your opinion needed on bad ebay transaction

OK. So this guy lied to you about a ten dollar item......

I've seen this movie....

It's where Walter Sobchek stands up in the bowling alley and cocks the 9mm and points it at Smokey...

Riiiight....

 

[Skarekrough]

Re: Your opinion needed on bad ebay transaction

Oh and J Moose, forget about the ADA Flanger I was going to sell you for $350, which I thought was passing on a really fair deal to a forum brother.

Wouldn't want to have to be crossed off your "do not deal with list" and all


I'd be such a darn headache for you, with my packing it well, shipping in insured, following up to make sure it got there and worked, and even standing behind it working correctly when you got it.


Who on earth would want to deal with all that type of grief huh ?

Petty is as petty does.....

http://youtube.com/watch?v=yHJMp5bz9u8

 

[sosomething]

Re: Your opinion needed on bad ebay transaction

You're 100% correct about the dollar amount not mattering... a rip-off is a rip-off, whether it's for $5 or $100, and should not be blown off or tolerated.

Only one problem: you can't prove you've been ripped off. You don't even know yourself if you've been ripped off. It's not about the money - it's about the nature of your complaint, which is trivial. Everyone in this thread is telling you the truth - a pre tube is 100% equivalent to a string on a guitar or a light bulb in a lamp.

It's a TUBE.

It's a freaking 12ax7.

This is how it looks: You ended your transaction with a minor complaint. You felt it was a small (but legit) gripe and you shot an email to the seller to see if he'd be cool and straighten it out for you. He wasn't, and you felt slighted by it. Apparently you got mad enough by this to let the issue balloon into a formal complaint with PayPal, a series of emails...

...Fast-forward to this thread, which I suspect hasn't gone the way you expected, and the value of that preamp tube is growing and growing with the more resistance you get. I suspect, as you said, if the seller had bothered to toss out a polite email saying "Woops! Well, sometimes that happens - tubes can die at any moment." you'd have just gone out and bought the **** thing.

Instead, here we are, two+ pages deep into a thread that does nothing but make you look (to anyone who's ever run a business or sells stuff beyond the most casual level) like one of those "problem customers" whose patronage it is actually better to lose than to coddle. I swear you're only still going because in the back of your mind you think you've gone too far to back down.

If that ain't you, well, consider how it looks, and again - ask yourself - how much is that preamp tube worth to you ??

EDIT: My point is this. If I had been the seller, I'd probably have sent you another tube just out of courtesy. But that would be it - a courtesy. I wouldn't feel contractually obligated to do it. Is this seller a d1ck? Yeah, maybe, but you've taken this too far over an insult.

 

[scottish]

Re: Your opinion needed on bad ebay transaction

dont mess with the moose...


:drill: :chairshot



im just trying to calm this down and inject some humor here...