I ended up leaving there with a Quicksilver. I have to say it was a very nice guitar. Not as good as a PRS, as it's billed, but very nice. Also not cheaper than a PRS, as billed. With all the options (which were pretty standard fare), it was close to $3000. When i finally found someone interested, I unloaded it for half what I paid. Costly experience number 1. 's gPlus the entire way through the build he was getting me to change my configuration or I'd "really slow down the delivery time". He's got this thing where he feels like everyone should buy what he thinks is best, like Korina. He'll try and shove that down your throat, even if you're insistent on mahogany, for example.
My McNaught finally arrives. Sub-standard. The top was so dark that it masked the quilt. In areas of the top, it looked like someone had dragged steel wool over the undried paint. It was much closer to blue than the purple I ordered. Granted, this was Mcnaught's error, but Ed would not even get on the horn for me. He wanted me to call McNaught. Don't builders hire dealers to do exactly this type of stuff for them??? McNaught agreed to take it back and work on it, but I sold it, for another big loss, after barely a few weeks.
From a customer service perspective, he was the most abrupt, rude guy i've ever spoken with. One day I got "I really don't have time for you right now, can you call back later?" click.
I've heard some first hand accounts from people who've known him over the years. The stories are true. I'd have to say that someday the big karmic boomerang will come back around his way.