Re: my guitar's paint is cracking - WTF?
I doubt they will warrant this defect -- and it is a defect.
FMIC produced a tremendous number -- thousands -- of bad polyurethane neck finishes due to poor prep, poor wood/finish curing or some other problem for at least a full year, to my immediate knowledge, around 2000. After having bought five (5) new US Fenders of that general production period and had the neck finishes ALL develop problems, I quit buying FMIC Fenders. They may still be producing this garbage for all I know.
The finish started cracking and lifting often before the instruments left the stores. A typical problem was finish blistering at the tip of the skunk stripe and over the fretboard dots on maple fingerboards. Cracks would eventually appear along the grain at spots where the wood had compound curves, like the heel and head. Eventually, the cracks cover the entire neck and the finish begins to lift.
This happened to new, virtually unplayed instruments sitting in their cases in my bedroom studio in temperate California. They never left my house. No strange solvents or cleaners were ever applied -- in short, there was no "excuse" for these disintegrating finishes.
To put this into perspective, I have approximately forty guitars and basses of all vintages. Of all of them that are sitting in the same room, some for years longer and some having spent decades in inclement climates, NOT ONE has developed these neck finish cracks. Of the US FMIC Fenders ALL of them -- 100% -- developed these problems and began self-destructing within a year of purchase and continue to worsen to this day.
Dirtbag FMIC will not admit a defect, nor will they warrant repairs. FMIC dismisses all problems like this as "climate damage" not covered by their generally-worthless warranty. This is about $8000 MSRP worth of axes, all with crap necks and I'm stuck with them.
In that Gibson, Inc. are usually bigger corporate scumbags than even FMIC, I expect a similar outcome with your problem.