NYXL String breakage

[TRex]

Has anyone else had problems with D'addario's NYXL strings breaking?

I just installed a fresh set of NYXL 10s on my Epiphone to try them out, and BAM..two strings die on their way to pitch. (High e and b) i had to put some left over normal 10s in their place. Never had a problem with normal 10s

The rest sound fine, but creek quite a bit as well which is nerve racking after not one but 2 string breakages.

 

[6stringerguy]

Re: NYXL String breakage

i've never had any trouble with nyxl strings however i do use 12-60 in drop b so that might be why mine have never broken, and i change my strings monthly

 

[TRex]

Re: NYXL String breakage

i've never had any trouble with nyxl strings however i do use 12-60 in drop b so that might be why mine have never broken, and i change my strings monthly

Yea, 10s in standard is much more likely to break i would think

I might go to 11s here soon

 

[Archer250]

Re: NYXL String breakage

I've had problems with recent batches of D'Addarios unwinding at the ****ing ball-ends. No breaks, though. They're just regular plated strings, though.

 

[mantis]

Re: NYXL String breakage

I've never had an issue with 10-46 strings from any brand breaking in standard tuning. The NYXL's I just started using and haven't had any issues. I would write to them and explain what happened. I bet they send you a fresh set.

 

[Myaccount876]

Re: NYXL String breakage

It's also worth checking the code D'Addario puts on the packaging to ensure the strings aren't counterfeit - it actually happens sometimes and small batches can make their way in a major retailer undetected. Otherwise it could just be a lemon set and after a few emails you'd usually be sent a replacement set or two.

http://www.daddario.com/upload/DABR_Counterfeit_Strings_LowRes_15727.pdf

It'd make sense why people would want to counterfeit NYXL strings - higher profit margin and fakes would be harder to spot because they're relatively new/people aren't as familiar as to what to look out for. As for Thailand, I'd say the probability of coming across counterfeit goods is higher to some degree - still could be just be production duds though. A tolerance of 99.9% of strings being good sets is pretty good, but 0.1% of 500,000 sets of strings is still 500 sets of strings that people will come across.

 

[JarickL]

Re: NYXL String breakage

I almost never break strings, but I got a 3-pack of D'addario XL 9-46 last month and broke two high E's in two days this weekend. One of them had only a few hours of playing time. One broke at the nut and the other unraveled at the tailpiece. Both broke while tuning up to pitch.

 

[AlexR]

Re: NYXL String breakage

You wouldn't expect strings to break of any brand in their first tuning to a pitch that is almost guaranteed to be the most common one used, and what you'd expect them to tolerate. This is 'not fit for purpose'. If bought from a store, they should easily see no play time on them.

 

[ddawson2012]

Re: NYXL String breakage

Greetings all - don from D'Addario here - someone shared this thread with me so I immediately checked in with our Customer Service team to see if they were hearing anything regarding a batch of strings with ball-ends popping off. Basically, anything related to this which might seem out of the norm. The good news is that we've not heard much in this regard. That being said, if you're having an issue, please email me and we'll get it straightened out for you. We appreciate you bringing this to light. My email is don.dawson2@daddario.com.

Don Dawson
D'Addario

 

[NecroPolo]

Re: NYXL String breakage

I have no idea what happened to your strings, I haven't experienced or heard anything like that. The same goes with ball-end unwinding.

In my experience D'Ads are among the most durable / stable strings around. I've been using them for over 20 years and whenever they broke, they were already dead worn or there was a logical reason (sharp TOM saddle, extreme onstage abuse etc).

 

[NecroPolo]

Re: NYXL String breakage

Other than that, I'd like to add that they have an awesome customer support.

 

[TRex]

Re: NYXL String breakage

It's also worth checking the code D'Addario puts on the packaging to ensure the strings aren't counterfeit - it actually happens sometimes and small batches can make their way in a major retailer undetected. Otherwise it could just be a lemon set and after a few emails you'd usually be sent a replacement set or two.

http://www.daddario.com/upload/DABR_Counterfeit_Strings_LowRes_15727.pdf

It'd make sense why people would want to counterfeit NYXL strings - higher profit margin and fakes would be harder to spot because they're relatively new/people aren't as familiar as to what to look out for. As for Thailand, I'd say the probability of coming across counterfeit goods is higher to some degree - still could be just be production duds though. A tolerance of 99.9% of strings being good sets is pretty good, but 0.1% of 500,000 sets of strings is still 500 sets of strings that people will come across.

I bought these from a brick and mortar store, so im fairly sure they are legit.

You wouldn't expect strings to break of any brand in their first tuning to a pitch that is almost guaranteed to be the most common one used, and what you'd expect them to tolerate. This is 'not fit for purpose'. If bought from a store, they should easily see no play time on them.

Yea, it was strange. Never in the past years have i seen a D'addario or Ernie Ball do that.

Greetings all - don from D'Addario here - someone shared this thread with me so I immediately checked in with our Customer Service team to see if they were hearing anything regarding a batch of strings with ball-ends popping off. Basically, anything related to this which might seem out of the norm. The good news is that we've not heard much in this regard. That being said, if you're having an issue, please email me and we'll get it straightened out for you. We appreciate you bringing this to light. My email is don.dawson2@daddario.com.

Don Dawson
D'Addario

Email sent.

I have no idea what happened to your strings, I haven't experienced or heard anything like that. The same goes with ball-end unwinding.

In my experience D'Ads are among the most durable / stable strings around. I've been using them for over 20 years and whenever they broke, they were already dead worn or there was a logical reason (sharp TOM saddle, extreme onstage abuse etc).

Its strange. I have used D'addario strings for like 2 years now, and never have i had this problem. I mostly just wanted to see if this was a common occurrence with these new NYXL strings.

 

[DinoTrousers]

Re: NYXL String breakage

We use NYXLs a lot at my shop, and we haven't had an issue like this yet. That said, things happen, but D'Addario's customer service is fantastic.

 

[BloodRose]

Re: NYXL String breakage

I switched to D'Addario many years ago because I broke the brand I was using quite often. No problems since that haven't been my fault.. Just recently bought my first set of NYXLs to try for when one of my mains needs a change. VERY Cool of Don to pop in and address this straight up. That further enhances my respect for the co..
Have to admit to something stupid I did... All the talk in a previous thread about strings, including the NYXLs and the Balanced Tension sets and all.. I bought a tin at GC, had a regular set of my usual XLs, a set of the NYXLs and a set of Balanced Tensions and was supposed to come with picks... Ive wanted to try the BTs and NYXLs for awhile, so figured this would be a cool trial pack.. There were no picks in the tin... GRR.. figure someone in GC harvested them... But the real thing that makes me mad, is I restrung severl guitars over the course of a couple days and cant for the life of me remember which one I put the Balanced Tensions on... haha So much for a good beta test...

 

[TRex]

Re: NYXL String breakage

I switched to D'Addario many years ago because I broke the brand I was using quite often. No problems since that haven't been my fault.. Just recently bought my first set of NYXLs to try for when one of my mains needs a change. VERY Cool of Don to pop in and address this straight up. That further enhances my respect for the co..
Have to admit to something stupid I did... All the talk in a previous thread about strings, including the NYXLs and the Balanced Tension sets and all.. I bought a tin at GC, had a regular set of my usual XLs, a set of the NYXLs and a set of Balanced Tensions and was supposed to come with picks... Ive wanted to try the BTs and NYXLs for awhile, so figured this would be a cool trial pack.. There were no picks in the tin... GRR.. figure someone in GC harvested them... But the real thing that makes me mad, is I restrung severl guitars over the course of a couple days and cant for the life of me remember which one I put the Balanced Tensions on... haha So much for a good beta test...

Yea, he is awesome! Hopefully i can try NYXL for real now, and now i know D'addario has their products back.

 

[ddawson2012]

Re: NYXL String breakage

I switched to D'Addario many years ago because I broke the brand I was using quite often. No problems since that haven't been my fault.. Just recently bought my first set of NYXLs to try for when one of my mains needs a change. VERY Cool of Don to pop in and address this straight up. That further enhances my respect for the co..
Have to admit to something stupid I did... All the talk in a previous thread about strings, including the NYXLs and the Balanced Tension sets and all.. I bought a tin at GC, had a regular set of my usual XLs, a set of the NYXLs and a set of Balanced Tensions and was supposed to come with picks... Ive wanted to try the BTs and NYXLs for awhile, so figured this would be a cool trial pack.. There were no picks in the tin... GRR.. figure someone in GC harvested them... But the real thing that makes me mad, is I restrung severl guitars over the course of a couple days and cant for the life of me remember which one I put the Balanced Tensions on... haha So much for a good beta test...

That's classic - i have to say, i've been guilty of similar! Email me - don.dawson2@daddario.com and i'll zap you out a pack of those sample picks!

Don Dawson
D'Addario

 

[Johnny the Kid]

Re: NYXL String breakage

I recently put a set of the NYXL's 10-59 Seven string set on my Epi and they broke at the bridge after a couple days. I ordered a set of Ernie Ball Cobalt 10-62 to try out. I've had the Cobalts on a guitar in the past and I liked them a lot, so I hope these work well again. They may even replace the Dunlops that I'm so married to.

 

[ddawson2012]

Re: NYXL String breakage

I recently put a set of the NYXL's 10-59 Seven string set on my Epi and they broke at the bridge after a couple days. I ordered a set of Ernie Ball Cobalt 10-62 to try out. I've had the Cobalts on a guitar in the past and I liked them a lot, so I hope these work well again. They may even replace the Dunlops that I'm so married to.

If we can replace that set for you, my email is above. Our apologies for the inconvenience.

 

[Johnny the Kid]

Re: NYXL String breakage

If we can replace that set for you, my email is above. Our apologies for the inconvenience.

No inconveniences at all man. I'll shoot you an email for sure. I'm always super stoked to see companies that are willing to address the concerns of their customers like this.

 

[dave74]

Re: NYXL String breakage

But the real thing that makes me mad, is I restrung severl guitars over the course of a couple days and cant for the life of me remember which one I put the Balanced Tensions on... haha So much for a good beta test...

The balanced tensions will be the ones that actually don't feel balanced, lol.
The plain strings will feel tighter (when bending) than the wounds on the balanced tension set.

Balanced tension usually means that the strings require the same static torque-pull as each other at a given standard-style tuning pitch. (be it E, or D, or whatever)

To really "feel" balanced the plains must be at least a few pounds less static-tension,,,,,,that is in order to bend with the same ease as the wounds.