Problem with Ibanez UV70p Thomann does not want to replace

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Re: Problem with Ibanez UV70p Thomann does not want to replace

There is more :
Thomann :
We have now received all information from the repair service and from our guitar department.
Unfortunately we cannot see on the pictures if there is a problem with the guitar or not.
That the pole pieces of the pickups are not directly under the strings is normal, this does also higher priced guitars have.

:bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes: :bigeyes:

My answer :

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Clearly the neck violates the pick up cavity. And the problem could not be revealed and proven unless someone unscrewed something (in this case the pickguard).

I was ready to accept an apology, and I would gladly give this to some pro tech, or do the repair myself. But to read about "pole pieces" after 50 emails and over 20 photos, this is smth I cannot swallow.

It is like Thomann write those ultra idiotic responses to make me go sue them. Just a tad less idiotic than that, I would be just fine with this.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

Anyways,

those guys (well most girls from Czech and Romania) are so idiots that I would consider myself a big coward even sueing them.

So, back to the tool bench! Here is my strategy :

- I measure exactly where the neck should exactly be, neck heel must stop just on the border with the pick up cavity and not invade it. By measuring and double measuring I place the neck exactly where it has to be.
- I clamp the neck in place, I also mark on neck/body border with a pencil, just in case
- I mark for the new holes. I re-asses the situation to see how off the current holes are. Most probably all will have to plugged and re-drilled
- I plug and glue, I leave overnight
- I carefully cut the excess wood and sand slightly and very carefully flat
- I erase the old marks, put the outer strings on to align, and mark again very carefully this time
- I drill carefully using all the known best practices
- I attach the neck by the screws, to verify that the neck is in the correct position. I make sure that all the screws are all the way down the recessed holes of the body, and truly firm.
- (optional step) string up the guitar to check its strength and tonal characteristics
- now comes the heel pocket part. Unscrew the neck and cover the neck heel with masking tape. Put something like wood epoxy (kwikwood), into the heel pocket and try to emulate the shape of those stoppers that are simply either not there or severely damaged. Push the masked neck in place carefully and screw fast. The epoxy takes the shape of the heel. Work on the neck heel's end epoxy to prettify the shape also making sure that no material gets into the pup cavity. Attach the pickguard to make sure that the pup is not obstructed by the new material, although it should be visible by bare eye.
- wait one day for the epoxy to fully cure. Then unscrew the neck, take off the masking tape and screw again.
- re-do the intonation, and setup
- String the guitar, and wail away!

whatchya guys say?
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

I think you are wasting way too much time and energy trying to make a good guitar out of an overpriced poorly constructed one. From what I can tell, they all come off the line messed up. I would sell, unload it, get rid of it, cut my losses and get whatever money I can back out of it and buy something good, well-made and reliable.

Just compare the Sweetwater images of the 2 they have. The neck looks crooked on the first one (note the angle of the high E string and the gap at the neck pickup), and the middle pickup on the second one is crooked. TWO INSTRUMENTS, BOTH MESSED UP. That's 100% effed up on the product.
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Forget that guitar. It's crap.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

I agree. Ibanez has to invest into quality control. Anyway, Thomann could act a little smarter on this. Their responses are idiotic.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

When you re drill and plug the holes it will butcher the paint on the heel. So will you be repainting that too?

Can you get the intonation in with the way its currently set? If so i would nip the excess off the heel of the neck then move the pickguard closer. This will stop your pickup getting hung up on it and it will keep the neck pocket/paint intact.

And i would also make my own stopper in the bottom of the humbucker cavity. It wouldn't have to go right up the neck even if its just 5mm or so it should be enough to stop it shifting. I have a guitar here with no stopper at the heel and i haven't noticed any problem it could be just that its so hard against the pickup its making it seem more dramatic than what it is. I dont see why it would even need it to tell you the truth.
 
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Re: Problem with Ibanez UV70p Thomann does not want to replace

You know what? It actually looks like the necks in the other ''sweetwater pics'' have less over hang than yours.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

When you re drill and plug the holes it will butcher the paint on the heel. So will you be repainting that too?

Can you get the intonation in with the way its currently set? If so i would nip the excess off the heel of the neck then move the pickguard closer. This will stop your pickup getting hung up on it and it will keep the neck pocket/paint intact.

And i would also make my own stopper in the bottom of the humbucker cavity. It wouldn't have to go right up the neck even if its just 5mm or so it should be enough to stop it shifting. I have a guitar here with no stopper at the heel and i haven't noticed any problem it could be just that its so hard against the pickup its making it seem more dramatic than what it is. I dont see why it would even need it to tell you the truth.

There is no paint on the neck at all. And no clear coat. It is of "satin" type = with no finish. It is quite fast, tho.
The intonation is set up correctly. To be frank here, those guys at Ibanez.de might have failed to see the main problem, but did a fantastic setup job. Changed all saddle screws, changed trem arm mounting hole = no queeks and sqeeks and other noises, set the degree of trem pull up exactly where i like it, then set up the intonation correctly, oiled (or replaced?) the fine tuners and buffed out most scratches. It came in a very nice condition.

I have thought of trimming the neck heel end just 0.5mm, that would be enough to get rid of the problem, but then again, this sound like too intrusive, + I think that the stability of the neck-body joint can get better on this guitar. If I was sure that this is the absolute optimum I would nip the excess off as you suggest.

Finally I agree about the neck stoppers as well. I would just do the epoxy thing for the sake of completeness, to look like what it should.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

There is no paint on the neck at all. And no clear coat. It is of "satin" type = with no finish. It is quite fast, tho.
The intonation is set up correctly. To be frank here, those guys at Ibanez.de might have failed to see the main problem, but did a fantastic setup job. Changed all saddle screws, changed trem arm mounting hole = no queeks and sqeeks and other noises, set the degree of trem pull up exactly where i like it, then set up the intonation correctly, oiled (or replaced?) the fine tuners and buffed out most scratches. It came in a very nice condition.

I have thought of trimming the neck heel end just 0.5mm, that would be enough to get rid of the problem, but then again, this sound like too intrusive, + I think that the stability of the neck-body joint can get better on this guitar. If I was sure that this is the absolute optimum I would nip the excess off as you suggest.

Finally I agree about the neck stoppers as well. I would just do the epoxy thing for the sake of completeness, to look like what it should.

I meant the paint on the back of the body where the screws go in. Sorry i am confused obviously you are polugging the neck haha. oooops i am in a cloud atm i feel so odd.

Why would you use epoxy over titebond?
 
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Re: Problem with Ibanez UV70p Thomann does not want to replace

Why would you use epoxy over titebond?

we dont have tite-bond in this part of the world, but we have other strong wood glues like Bison strong wood glue which i have tested in both my Strat and the Carvin and is truly strong. So, what I am planning to do :

- wood glue (equivalent of tite-bond) for the dowels-plugs
- epoxy for modeling the neck heel pocket stops
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

we dont have tite-bond in this part of the world, but we have other strong wood glues like Bison strong wood glue which i have tested in both my Strat and the Carvin and is truly strong. So, what I am planning to do :

- wood glue (equivalent of tite-bond) for the dowels-plugs
- epoxy for modeling the neck heel pocket stops

Whats this than a ham sandwish? http://www.thomann.de/gr/titebond_glue.html maybe they will throw in the glue for free? ahahhaHA

Epoxy? modeling? WTF? Wouldn't you just make something out of wood and glue them in?
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

Whats this than a ham sandwish? http://www.thomann.de/gr/titebond_glue.html maybe they will throw in the glue for free? ahahhaHA

Epoxy? modeling? WTF? Wouldn't you just make something out of wood and glue them in?

Dont bring this name again, enough with thomann and the Czech, Polish and Romanian housewives playing the role of the guitar tech. Besides, when I say this part of the world, I don't mean Germany, I mean Greece. Now about the heel pocket stops, I tried a lot to think how wood might be shaped and glued in there to create the stoppers, but I can't find any way, + the extra wood should be so tiny in depth and width (just look at the stops in some opened AANJ body) that it would be weak as paper. The correct solution is to go for something stronger : epoxy 2-part paste, sticks to the wood with great adhesion, and can be made the exact shape of the existing geometry so that the neck fits in the pocket like a glove. Problem is that I must screw the neck in, before the epoxy hardens, so it must be planned and executed with great accuracy. I have tested epoxy on wood and by trying to break it/remove it, (by a hammer) it took some wood with it as it went off.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

If the intonation and tuning is correct, can't you just shave of a little on the neck and the fretboard lip, so it doesn't push into the neck cavity?

That the neck "moves" while suddenly release tension can't be unusual... As long it's the bow that changes. The screws does hold the neck in place from in/out movement?
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

If the intonation and tuning is correct, can't you just shave of a little on the neck and the fretboard lip, so it doesn't push into the neck cavity?

Thats what i suggested too. I think thats the only thing setting greekdudes one apart from others. If you look at those other pics and others on the net they all look shorter jsut by that small amount. I would also argue that maybe not every model has the stopper.

Yeah i would do that before moving the neck any day.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

If the intonation and tuning is correct, can't you just shave of a little on the neck and the fretboard lip, so it doesn't push into the neck cavity?

That the neck "moves" while suddenly release tension can't be unusual... As long it's the bow that changes. The screws does hold the neck in place from in/out movement?

This.. measure the scale length if its correct just shave the neck dont move it.
 
Re: Problem with Ibanez UV70p Thomann does not want to replace

@dahla, @kramer @edge, yes that has been considered as well. The scale length is fine, but at the cost of the intonation saddles moved way back, it does not seem like the normal offset most floyd rose/ibanez saddles have. It's just that I feel that this guitar has not reached maximum stability. As a temporary measurement I would try to trimm a little bit of the pup bobin and a little bit of the neck. The only way I get all screws fully in their recessed holes is to drill new holes. And then the guitar will have its max sustain and tone. For the time being, an inadequately assembled guitar can serve its purpose very well, but still not exactly "there".
 
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