Rondo Music & Agile LP

Re: Rondo Music & Agile LP

A couple of days after getting the Agile home I unpackaged it to get it ready to give to my son and I noticed the pickguard was all scratched! I didn't notice in the store.

Rondo has a 24 hour damage reporting policy so I was a little concerned that they would not accept my claim since that time had lapsed.

I contacted Rondo and they had no problem with swapping out the pickguard. They even offered to send me a new one and save me the trip back to the store.

My son gets his new ax tomorrow! :dance:

A+++ service.

Thanks to Kurt @ Rondo!
 
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