OUTSANDING CS from WGS!!

Ascension

Well-known member
Yesterday I filled out the CS form about an issue with the new WGS ET-90 I had just gotten along with sending this video.

Just got this email
This message was sent to you at the request of WGS to notify you that the electronic shipment information below has been transmitted to UPS. The physical package(s) may or may not have actually been tendered to UPS for shipment. To verify the actual transit status of your shipment, click on the tracking link below or contact WGS directly.

Important Delivery Information

Scheduled Delivery: 03-January-2014
No muss no fuss just HANDLED OUTSTANDING guys :fing2::clap::bowdown:
 
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Re: OUTSANDING CS from WGS!!

Got the new speaker today just dropped it in and it ROCKS!! Get's no better in Customer Service that this as it took 1 DAY to get the replacement once they got back in the office.
The Speaker is the new ET-90 from WGS and so far looks like it was dead on what I wanted for this amp. I was looking to open the tone up make it sound less boxie and round it out when running the combo by itself. This speaker is a huge improvement over the stocker in that it is lighter, sounds bigger, fatter and is smoother. Drop it on my Blackstar 1/12 with the 70/Eighty and the little Zinky combo now sounds absolutely HUGE!
Here is a quick low volume demo amp with the WGS and my MG 102 with the JB.
https://app.box.com/s/og4s4w5yvaij0l70o3mz
 
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Re: OUTSANDING CS from WGS!!

Good for you!
I had an almost exactly similar experience with Eminence... Restores your faith doesn't it?
 
Re: OUTSANDING CS from WGS!!

Thank you for realizing that it was the holidays as well. Great to hear. I'll have to bite the bullet and try one of theirs some time. I've gotten very spoiled with Weber. Same type customer service.


Any news on the guy in the wreck?
 
Re: OUTSANDING CS from WGS!!

Thank you for realizing that it was the holidays as well. Great to hear. I'll have to bite the bullet and try one of theirs some time. I've gotten very spoiled with Weber. Same type customer service.


Any news on the guy in the wreck?
They are pretty tight lipped about it all at the request of the owner. From what I understand Dave the owner has a long road back from some type of a serious auto accident. This also makes getting this type CS over the holidays that much more impressive. Don't see customer service like this very often anymore I'm VERY impressed here.
I'm also impressed with this new ET-90 WGS speaker it's a brand new model for them and I took Vaughn over there at his word on it being what I was looking for. Glad I did now and it's really NICE!
 
Re: OUTSANDING CS from WGS!!

Yeah, I think it's a good idea to listen to advice from the guys that build them and have heard all of them!
 
Re: OUTSANDING CS from WGS!!

Yeah, I think it's a good idea to listen to advice from the guys that build them and have heard all of them!

Agreed! Kinda like it normally works well to listen to the guys at Duncan on picking up a set of pickups LOL. Just noticed the Celtic amps stuff in your sig for the first time. You happen to know ol Sam Timberlake here in Birmingham that does the Sam amps?
 
Re: OUTSANDING CS from WGS!!

I love WGS, their customer service is terrific

Yes it is and the Speakers ain't to shabby either:bigthumb:.
Seriously am loving what I am getting with this ET-90 as i got a chance to really put it through it's paces today.
Up to this point I have had the stock Zinky and Tonker Lite Eminence's, a Vin 30 and GTH30 Celestian, Retro and Vet 30 WGS before the ET-90 in this amp. The Retro was what I had been running and was going to order another one when I pulled both the Retro and the Vet out of the Zinky and my Blackstar cab for my Fender 2/12 to run under the Peavy Ultra head.
I hit the WGS forum before I placed the order and got hooked up with Vaughn, he is the one that suggested trying the ET-90.
This thing is just SO much bigger sounding in this amp than anything else I have had in it it's amazing! Honestly the Zinky combo on the open back Blackstar cab with a 70/Eighty suddenly sounds bigger than plugging into that old Fender 2/12 cab I have with the Retro and Vet 30's:eek2: !!
Can't wait till I can get this Velvet out next week on stage in a full band situation!
 
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