Re: The Well 69: ImmortalSix
Well, a lot of our customers were non-native English speakers, because Dish Network offered lots of Indian channels, Farsi channels, Russian channels, you get the idea. So a lot of our customers had "International Channels" and were coincidentally non-native English speakers.
Well, you could buy this kit from Radio shack called the "Dish 1-2-3" that came with the satellite dish, the receiver, and all the cables you needed. You could literally buy it at a Radio Shack, they'd activate your programming there, and you could go home and put up the dish and hook it up and bam, you were watching TV.
I have a guy call me up one day in a very panicked Farsi / English and say "I'm haiving a prawblem waith the DEESH!"
So I go through my steps that I have to go through to diagnose the problem (is the **** thing on, is your TV on the right channel, are you in a hurricane...)
"I'm haiving a prawblem waith the DEESH!"
I say, "Sir, did you set up the dish yourself?"
"I'm haiving a prawblem waith the DEESH!"
Well, I happened to know that on the front of the Dish 1-2-3 box, there's a picture of a happy customer, a TV, a receiver, and a dish.
I ask the gentleman, "where is your dish, sir?"
"Ait's right heere on the tawp of tha TAY-vee just like eet shows awn thee bawks!"
:facepalm:
The guy had physically mounted the dish to the wall of his living room, went out and got drywall anchors and everything, because the box shows all of what's included in the box on the front, and the customer got the idea that that was how he should install it, dish right next to the TV! :laugh2: