Warmoth is kind of grinding my gears now.

[Falloffthebonetone]

So my guitarist and I ordered a neck to be made custom for a guitar with a floyd rose. We picked the superwide neck with the 10-16in compound radius ebony board and roasted maple neck. It has a super warhead headstock and 24 frets, stainless steel.

They contacted me via email and told me that due to a "glitch in our system", I ordered something impossible: a superwide neck with a floyd rose nut.

They gave me 2 options. Here is the entire email.

"Alex,

Due to a glitch in the ordering system, you were allowed to order a Floyd nut
prep on a Superwide neck. To our knowledge, there are no known 1-7/8” Floyd
compatible nuts available so, as such, we’ve never worked our tooling over to
include the Superwide necks to allow for a Floyd nut prep.

We sincerely regret that this happened and we will do all we can to help.

Needless to say, we have not performed any Floyd nut prep on the neck.

Our options at this point are::
1. Remove/refund that option from the order and complete it as is.
(for you or your tech to perform)
2. Remove/refund that option in lieu of one of our available nut install options.
(Corian, Tusq..)

Please advise as to how you would like to proceed."

So after looking it up, the 1-7/8ths nut seems to be for 7 string guitars. This is not supposed to be a 7 string neck. He tells me no floyd rose nut will fit the warmoth superwide. That is kind of a huge deal for me, as a floyd was an important part of this guitar. I'm not trying to be mean but neither of the proposed options sound acceptable to me. If it is impossible to rout the nut for a locking floyd rose nut, then I want my money back so I can order a neck that can, yet that is not an option he gave me. Am I missing something? Is there any alternative that someone can suggest?

 

[blakejcan]

Re: Warmoth is kind of grinding my gears now.

Have you asked for a full refund?

Maybe start there before you get super pissed?

 

[Falloffthebonetone]

Re: Warmoth is kind of grinding my gears now.

I'll wait til he responds again before asking for the full refund.

 

[St_Genesius]

Re: Warmoth is kind of grinding my gears now.

Yeah, I'd slow down the rage train a hair. There might eventually be reason to be angry, but you're not there yet.

It sounds like the superwideness is the issue, so I'd ask about the possibility of them starting over, with a less superwide neck, in order to get the Floyd nut . They can always put this neck on their site to sell to someone else.

 

[Falloffthebonetone]

Re: Warmoth is kind of grinding my gears now.

Did I give off the impression I was angry? I mean sure it's annoying but I don't know where people are getting "super pissed" and "rage train".

 

[XSSIVE]

Re: Warmoth is kind of grinding my gears now.

Floyd doesn't make any six string nuts wider than the 1 3/4" R5. You could stick an R5 nut on that neck and it would just have 1/16" of visible ledge from the Floyd route on each side of the nut. I've done this before on 1 3/4" wide necks using the R4 1 11/16" nut width so you have narrower string spacing within the overall wider nut width. Anderson does this on all their Floyded guitars and uses the R2 1 5/8" nut on 1 11/16" wide necks. I just did a build with a 1 23/32" nut width (It was a bit of an experiment that's right between 1 11/16" and 1 3/4" wide) and used an R4 nut on it and it works perfect.

Courtesy of a google search, here's an Anderson headstock with a narrower nut on a wider nut width neck so you get an idea of what it looks like.....

http://i275.photobucket.com/albums/jj313/pipedwho/P1000346_small.jpg

It's real common to mix and match narrower Floyd nuts on wider necks to bring the strings in closer so the strings don't slip off the edge of the board.

 

[jeremy]

Re: Warmoth is kind of grinding my gears now.

ive done that before too, 1 5/8 nut on 1 11/16 neck. i like the feel of it

 

[Falloffthebonetone]

Re: Warmoth is kind of grinding my gears now.

He offered to do a full refund, so I'm probably gonna go that route. I'll ask what my guitarist thinks of it first since it is his money and neck.

 

[blakejcan]

Re: Warmoth is kind of grinding my gears now.

why are you negotiating on behalf of your guitarist?

glad it worked out

 

[Falloffthebonetone]

Re: Warmoth is kind of grinding my gears now.

why are you negotiating on behalf of your guitarist?

glad it worked out

He knows what he wants but has a hard time explaining technical details and stuff. It's actually a 3-way collaboration with my local guitar shop and we ordered it there, I was just there to help explain stuff to him and he had to jet so I put in my email anyway cause I was invested too.

 

[Falloffthebonetone]

Re: Warmoth is kind of grinding my gears now.

Floyd doesn't make any six string nuts wider than the 1 3/4" R5. You could stick an R5 nut on that neck and it would just have 1/16" of visible ledge from the Floyd route on each side of the nut. I've done this before on 1 3/4" wide necks using the R4 1 11/16" nut width so you have narrower string spacing within the overall wider nut width. Anderson does this on all their Floyded guitars and uses the R2 1 5/8" nut on 1 11/16" wide necks. I just did a build with a 1 23/32" nut width (It was a bit of an experiment that's right between 1 11/16" and 1 3/4" wide) and used an R4 nut on it and it works perfect.

Courtesy of a google search, here's an Anderson headstock with a narrower nut on a wider nut width neck so you get an idea of what it looks like.....

http://i275.photobucket.com/albums/jj313/pipedwho/P1000346_small.jpg

It's real common to mix and match narrower Floyd nuts on wider necks to bring the strings in closer so the strings don't slip off the edge of the board.

So that picture shows the same difference that will be applied to this neck if we went with the wider floyd nut? The 1/16"? That doesn't look bad at all.

 

[kramersteen]

Re: Warmoth is kind of grinding my gears now.

He knows what he wants but has a hard time explaining technical details and stuff. It's actually a 3-way collaboration with my local guitar shop and we ordered it there, I was just there to help explain stuff to him and he had to jet so I put in my email anyway cause I was invested too.

That's a bit dilly.

 

[Falloffthebonetone]

Re: Warmoth is kind of grinding my gears now.

That's a bit dilly.

Ironically, we went to the shop to make sure all the details were right so there wouldn't be any complications...

 

[XSSIVE]

Re: Warmoth is kind of grinding my gears now.

So that picture shows the same difference that will be applied to this neck if we went with the wider floyd nut? The 1/16"? That doesn't look bad at all.

It would be a bit more than in the pic. Since the difference in 11/16" to 3/4" = 1/16" and the difference in 5/8" to 11/16" = 1/16" that makes the extra ledge only 1/32" on each side of the nut sicne that 1/16" is split on each side of the nut to center it (like the pic). However with a 3/4" lock nut on a 7/8" neck the difference would be 1/8" and that would have 1/16" extra ledge on each side and your strings may be too far in for your liking. That's how Warren DeMartini's original crossed swords Charvel is set up since it has a 1 7/8" nut width....